Digital Journey news stories
Digital Journey
NICE unveils new CXone capabilities with latest release
NICE has announced the Summer 2022 release of CXone, which adds new capabilities that enhance journey orchestration and complete performance.
Customer experience
Study reveals the new standard for customer experience
According to the study, 81% of organisations believe being able to measure CX along key points of the customer journey is important to their business strategy.
Internet of Things
Top digital opportunities for Kiwi SMBs going into 2018
"Technology will bring new ways to save time and money, but also bring increased competition.”
Digital Transformation
Three tips for creating a digital transformation roadmap
Work isn’t a destination; it’s merely an activity that people expect to be able to do from anywhere.
Agile
Are you ready for the third wave of the digital age?
"We are now experiencing a third digital wave where the ubiquity of smart phones and wearables combined with the explosion of big data."
TUANZ
Tuanz aids Kiwi businesses to leap into digital future
Kiwi businesses have another avenue to help ensure they're on top of the game in the leap into the digital future, with Tuanz' Digital Journey tool.