eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Feedback stories - Page 2

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25 ways to build and retain trust with your clients

Wed, 20th Mar 2024
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cx
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martech
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partner programmes
Unveiling 25 practical strategies to cement trust with clients, businesses are beginning to understand that word-of-mouth recommendations, underpinned by trust, outperform traditional advertising efforts fivefold.
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The power of embedded green finance

Mon, 11th Mar 2024
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martech
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personalisation
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cdp
Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.
Danielle johansen

IWD 2024: The human-AI synergy: Pioneering unity

Fri, 8th Mar 2024
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edutech
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ai
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healthtech
In a groundbreaking synergy of humans and AI, Threadicated's online stylist service uses their AI technology power to broaden fashion accessibility, insisting the human touch remains pivotal.
Manpreet kaur software development consultant  thoughtworks  1

IWD 2024: Psychological safety - Inspiring empowerment and inclusion for women in tech

Thu, 7th Mar 2024
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leadership
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iwd
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thoughtworks
In celebration of IWD 2024, ThoughtWorks shares insights on the vital role of psychological safety in empowering women and bolstering inclusion within the technology sector.
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IWD 2024: Empowering women in tech: Four strategies to stay ahead

Thu, 7th Mar 2024
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workplace
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iwd
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opinion
It is imperative for companies to create an environment that allows women to thrive and contribute effectively in today's ever-changing professional world.
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Action1 unveils 'Patching That Just Works' for superior network security

Tue, 13th Feb 2024
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firewalls
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network security
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breach prevention
Action1 Corporation unveils 'Patching That Just Works', an updated platform feature striving for a 99% success rate in patch deployment, responding to user feedback for a reliable, user-centric solution.
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Workhuman launches Admin Hub enhancing Programme Managers' experience

Fri, 2nd Feb 2024
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hcm
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self-service
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feedback
Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.
Software

DerScanner honoured as high performer by G2 in software analysis

Wed, 27th Dec 2023
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data analytics
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bi
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big data
App security tester, DerScanner, gains High Performer status from top software marketplace, G2.
Qualtrics

Qualtrics named Leader in IDC MarketScape's Voice of Customer Applications assessment

Wed, 20th Dec 2023
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customers
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leadership
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qualtrics
Qualtrics gains top spot in IDC MarketScape's Voice of Customer Applications survey, being recognised for innovating customer experience metrics.
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Google unveils Gemini, it's multimodal AI model that beats ChatGPT

Thu, 7th Dec 2023
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devops
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data analytics
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martech
Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.
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Tetrate unveils tech preview of its new product Tetrate Envoy Gateway

Fri, 10th Nov 2023
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virtualisation
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firewalls
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it automation
Chicago-based Tetrate has launched a tech preview for its new product, Tetrate Envoy Gateway, at the KubeCon NA conference.
Academy

Antavo launches academy to foster customer loyalty & enhance skills

Fri, 3rd Nov 2023
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cx
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martech
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partner programmes
Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.
Ai at work

Study reveals stark discrepancy in perceived AI use at work

Thu, 26th Oct 2023
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hcm
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partner programmes
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digital entertainment
A new study has revealed executives believe artificial intelligence is more commonly used in the workplace than employees perceive.
Leostream

Leostream 2023.2 offers enhanced features for remote desktop access

Tue, 24th Oct 2023
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hybrid cloud
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slack
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r&d
Leostream's updated 2023.2 Remote Desktop Access Platform features enhanced provisioning, alert systems, and user experience.
Symbio australia

Symbio expands Connect Portal to ANZ Regional Hub for efficient voice coverage

Mon, 23rd Oct 2023
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feedback
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automation
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symbio
Symbio Holdings extends its Connect Portal to its ANZ Regional Hub, improving voice coverage and operational efficiencies.
Future ai

2023 State of AI Report, GPT-4 rise, safety concerns and future trends

Thu, 19th Oct 2023
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digital entertainment
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genai
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llms
2023 State of AI Report details rise of GPT-4, safety debates and future of AI, sparking informed industry dialogue.
Voice

Voice analytics market projected to reach USD 9.33 billion by 2030

Wed, 18th Oct 2023
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uc
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biometrics
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cx
The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.
Twitch

Twitch announces 'Stories on Twitch' feature for mobile app users

Tue, 17th Oct 2023
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data analytics
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partner programmes
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apps
Twitch mobile app users will soon enjoy a new feature, 'Stories on Twitch', launched by the live streaming platform.
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Telecom dispute surge: Key findings from 2023 TDR report

Wed, 11th Oct 2023
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tdr
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feedback
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kiwi
TDR's 2023 report reveals record surge in telecom disputes, with 3725 people seeking help—a 64% jump from 2022.
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NICE named Technology Leader in 2022 SPARK Matrix for VoC

Thu, 10th Nov 2022
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uc
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cx
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martech
NICE has been recognized as a Technology Leader in the 2022 SPARK Matrix for Voice of the Customer (VoC) Platform report.