Financial Services Stories - Page 4

Global Stories

Financial Services stories

UK cardholders unaware of built-in protection cover

A survey suggests 21% of UK cardholders do not know what cover their cards include, highlighting a wider checkout protection gap.

By Sofiah Nichole Salivio • 4 min read • Last week

Data Protection

PCI Pal launches MCP server for secure AI payments

Banks and contact centres can now let AI agents take payments without exposing card data, while keeping PCI-DSS controls intact.

By Karen Joy Bacudo • 3 min read • Last week

Data Protection

Coder launches Agent Relay for Cursor in private preview

Security-conscious banks and defence agencies can now keep Cursor agents on their own infrastructure, reducing exposure of code, secrets and audit data.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

Shufti wins Gartner honour for global identity coverage

Businesses onboarding customers abroad may benefit, as Shufti's document checks now cover more than 10,000 identity types in 240 countries.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Digital Transformation

Infobip study finds brands struggle to prove sports ROI

Most marketers still cannot tie sports fan engagement to sales, even as they raise budgets for live-event campaigns and AI tools.

By Karen Joy Bacudo • 4 min read • Last week

Digital Transformation

AI transforms CX to go beyond the chatbot

Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.

By Anthony Caruana • 4 min read • Last week

Data Protection

Governance controls are crucial for AI adoption and modernisation

Trusted partners and tighter guardrails are becoming essential as AI agents expand the attack surface and put data sovereignty on the line.

By Anthony Caruana • 5 min read • Last week

Software-as-a-Service

SUSE named Gartner Leader for container management

The ranking bolsters SUSE's pitch to businesses wanting one control plane for containers, virtual machines and AI workloads across mixed environments.

By Sean Mitchell • 3 min read • Last week

Hybrid Cloud

OceanBase tops Asia & Oceania database market in 2025

Demand for databases that can handle AI and hybrid cloud workloads has lifted OceanBase to the top of Asia and Oceania, Omdia said.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Software-as-a-Service

Smartsheet names new APAC & Japan leaders as AI use surges

Rising AI use and customer growth across the region have prompted a leadership shake-up as Smartsheet expands in Asia-Pacific and Japan.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Robotics

Professor warns on AI authority, not consciousness

The real risk is not sentient machines but systems that can shape loans, jobs and treatments before humans can meaningfully intervene.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Stories from Other Regions

Financial Services stories

Fintech

Ant open-sources finance AI model for research workflows

The model is aimed at analysts who need traceable sources, auditable outputs and editable spreadsheets across research workflows.

By Karen Joy Bacudo • 4 min read • Last week

Fintech

Hong Kong children hold HK$4.1 billion outside banks

More than half of Hong Kong children surveyed keep their money outside bank accounts, raising questions for lenders courting young savers.

By Karen Joy Bacudo • 4 min read • Last week

Data Protection

Confluent: Stale, unreliable data could impair enterprise AI

Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.

By David Shilovsky • 5 min read • Last week

Digital Transformation

AXA partners with Publicis Sapient on AI hub growth

Shared AI infrastructure will help the insurer roll out agents faster, while keeping oversight tight across its 52-country network.

By Sean Mitchell • 4 min read • Last week

Data Analytics

Compare Club hires tech chiefs for AI-led platform

The move aims to make Club+ more proactive, with alerts on savings and switching opportunities instead of waiting for customers to compare again.

By Sean Mitchell • 5 min read • Last week

Fintech

Australia to ban card payment surcharges from October

Shoppers will soon see a simpler checkout, as businesses across Australia must stop adding fees to eftpos, Mastercard and Visa card payments from 1 October.

By Sean Mitchell • 4 min read • Last week