Intelligent automation stories - Page 8

BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.

Generative AI's power is amplified by knowledge graphs, making tools like ChatGPT and Google's Gemini smarter, reducing errors, and combating biases, thus revolutionising industries.

Genetec is expanding globally with new R&D hubs in Vienna, Krakow, and Orléans, alongside new Experience Centres in Washington D.C., Sydney, and Dubai.

ABBYY appoints Clayton C. Peddy as Chief Information Security Officer to boost cybersecurity across global operations, reflecting their dedication to robust data security.

ABBYY unveils a revamped AI marketplace to meet the surging demand for accurate data, essential for effective large language models, revolutionising document processing.

AI solutions provider Gradient AI appoints Alan Sherman as VP of Marketing, leveraging his extensive experience to boost brand visibility and streamline processes.

ServiceNow unveils its latest platform release, Washington D.C., packed with innovative features and enhancements to revolutionise enterprise workflows.

Rockwell Automation collaborates with NVIDIA to harness artificial intelligence, cloud computing and robotics for advancing the future of industrial operations, aiming to simplify digitalisation for automation clients.

Medallia, a global leader in customer and employee experience, appoints industry veteran, Ben Brewer, as its new Chief Revenue Officer, leveraging his extensive experience in tech firms.

Digital transformation firm UST fortifies its presence in the Australian and New Zealand markets by acquiring process transformation company Leonardo.

Digital finance transformation leader, BlackLine, appoints tech industry veteran Sumit Johar as new Chief Information Officer, leveraging his SaaS acumen and AI knowledge.

Medallia unveils AI-powered innovations and Agile Research tool at Experience '24 conference, marking a shift towards real-time customer experience personalisation.

ServiceNow is set to acquire task mining firm UltimateSuite to bolster its AI capabilities and enhance process mining. .

Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.

Avolution's ABACUS tool tops 2023 Gartner Critical Capabilities report for enterprise architecture platforms.

ServiceNow and DXC Technology are expanding their partnership with a focus on advancing AI capabilities to enhance global service and workflow management.

Accenture is set to expand its cloud first capabilities in New Zealand with the acquisition of Wellington-based IT services provider Solnet.

Appian announces an upgraded AI process automation platform providing higher accuracy data insights to enhance business performance.

Australia turns to AI to enhance cybersecurity as it faces a potentially severe skills shortage by 2026 in the midst of increasingly sophisticated threats.

TechDay's 10-Minute IT Jams speaks to Andrew Winlaw, Vice President & GM for Australia & New Zealand at Amelia, about their AI solutions.