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SMACT Works doubles US workforce amid major cloud & AI push
Data Analytics

SMACT Works doubles US workforce amid major cloud & AI push

SMACT Works doubles its US workforce in 2025 as it advances AI, cloud and data capabilities to enhance Oracle consulting and client outcomes.

By Catherine Knowles • 3 min read • Thu, 20th Nov 2025
Workday completes Sana deal, enhancing AI-driven workplace tools
Robotic Process Automation

Workday completes Sana deal, enhancing AI-driven workplace tools

Workday has completed its acquisition of AI firm Sana, aiming to unify workplace systems into a single AI-powered interface for improved productivity.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
Stack Overflow launches Stack Internal to unify workplace knowledge
Unified Communications

Stack Overflow launches Stack Internal to unify workplace knowledge

Stack Overflow launches Stack Internal, an AI-driven platform to unify and verify enterprise knowledge, boosting developer productivity and trust in technical data.

By Melania Watson • 3 min read • Wed, 19th Nov 2025
Progress unveils Agentic RAG for Sitefinity to drive AI-led content
Digital Transformation

Progress unveils Agentic RAG for Sitefinity to drive AI-led content

Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
Mendix Connect for Workstation links cloud apps to shop floors
Digital Transformation

Mendix Connect for Workstation links cloud apps to shop floors

Mendix Connect for Workstation links cloud apps to factory devices, boosting real-time control and AI-driven automation for manufacturers worldwide.

By Catherine Knowles • 2 min read • Fri, 14th Nov 2025
McKinsey report shows AI interest but slow scaling
Risk & Compliance

McKinsey report shows AI interest but slow scaling

Most firms use AI, but only a small fraction have scaled it widely, says McKinsey, with just 39% seeing notable financial benefits so far.

By Sean Mitchell • 5 min read • Wed, 12th Nov 2025
Guidewire to acquire ProNavigator, boosting insurance knowledge
Digital Transformation

Guidewire to acquire ProNavigator, boosting insurance knowledge

Guidewire will acquire ProNavigator, enhancing its platform with context-aware knowledge to improve efficiency and service in the P&C insurance sector.

By Melvin Hipolito • 3 min read • Wed, 5th Nov 2025
Two decades of gold, buried under 2000 metres of granite
Data Analytics

Two decades of gold, buried under 2000 metres of granite

In 2026, businesses will finally unlock AI's true value by mining decades of unstructured data-two kilometres beneath the surface of their digital archives.

By Dwayne Alexander • 6 min read • Fri, 31st Oct 2025
Zendesk named leader for AI-first customer service by Gartner
Customer Relationship Management

Zendesk named leader for AI-first customer service by Gartner

Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.

By Shannon Williams • 3 min read • Thu, 30th Oct 2025
Grammarly rebrands as Superhuman & launches AI suite
Partner Programmes

Grammarly rebrands as Superhuman & launches AI suite

Grammarly rebrands as Superhuman, bundling writing, docs and email tools with new proactive AI agents in a cross-app subscription suite.

By Sean Mitchell • 4 min read • Thu, 30th Oct 2025
Responsive unveils AI agents & no-code tools in latest release
Data Analytics

Responsive unveils AI agents & no-code tools in latest release

Responsive's Fall 2025 Release launches AI agents and no-code tools to help global enterprises boost sales with smarter, data-driven insights and faster responses.

By Catherine Knowles • 4 min read • Fri, 24th Oct 2025
PvX Partners backs Brainstash with $9M in UA financing to accelerate global growth of Deepstash
Productivity

PvX Partners backs Brainstash with $9M in UA financing to accelerate global growth of Deepstash

PvX Partners invests USD $9 million in Brainstash to accelerate global growth of the Deepstash microlearning platform with user acquisition financing.

By Ridzki Syahputera • 3 min read • Wed, 22nd Oct 2025

Stories from Other Regions

Knowledge Management stories

Making AI work for you: Best practises for internal adoption
Robotic Process Automation

Making AI work for you: Best practises for internal adoption

Cloudbeds reveals eight key strategies for successful AI adoption, emphasising augmentation, starting small, and investing in people alongside technology.

By Colin Slade • 5 min read • Wed, 19th Nov 2025
Why AI will fail without a single version of truth
Digital Transformation

Why AI will fail without a single version of truth

AI chatbots are failing to improve customer service as incomplete data and trust issues cause frustration, prompting firms to reintegrate human agents.

By Phil Smith • 5 min read • Tue, 18th Nov 2025
Customer Science posts 53% growth & wins Fast 100 accolade again
Unified Communications

Customer Science posts 53% growth & wins Fast 100 accolade again

Customer Science achieved 53% revenue growth to AUD $12.15 million, earning a spot on The Australian Financial Review Fast 100 for the second consecutive year.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025
Legora unveils Portal to reshape law firm-client AI collaboration
Document Management

Legora unveils Portal to reshape law firm-client AI collaboration

Legora launches Portal to transform AI collaboration between law firms and clients, offering custom workflows and real-time document management for legal teams.

By Kaleah Salmon • 3 min read • Thu, 13th Nov 2025
Holding Redlich adopts AI drafting tool to boost legal efficiency
Encryption

Holding Redlich adopts AI drafting tool to boost legal efficiency

Holding Redlich has adopted the AI-powered Lexis Create+ within Microsoft 365, boosting legal drafting speed while ensuring accuracy and compliance.

By Sean Mitchell • 3 min read • Wed, 12th Nov 2025
Seismic unveils new AI agents to boost efficiency for UK teams
Customer Relationship Management

Seismic unveils new AI agents to boost efficiency for UK teams

Seismic launches new Aura AI Agents to help UK go-to-market teams save time and boost efficiency by streamlining workflows and linking activities to outcomes.

By Catherine Knowles • 3 min read • Thu, 23rd Oct 2025