Manhattan Associates news stories
New late-stage order cancellation to improve customer service
Manhattan Associates launches new service allowing orders to be cancelled up to the point of manifested/loaded status, preventing unwanted shipments and costly returns.
Shortening the click-to-customer cycle through smart technologies
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
Point of Sale / POS
The evolution of POS technology in an omnichannel world
Many retailers have quickly and successfully navigated the challenges of the last two years to seamlessly serve their customers across whichever touchpoints or platforms they prefer.
Online retail still the chosen method for Australian consumers
According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.
Orders with multiple shipments causing customer dissatisfaction
76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.
Retail trends for 2022 highlight adoption of new tech and staff retention as crucial
The overarching theme of these trends is set to encompass the adoption of news systems as the climate of in-store and online retail operations continues to rapidly evolve.
Ivanti Wavelink and Manhattan Associates tackle voice solutions for warehousing
Using Ivanti Speakeasy, customers in warehousing, transport and logistics, and retail who leverage Manhattan Associates' Warehouse Management System (WMS), now have access to voice-enablement with WMS integration.
Omnichannel retail outshines online-only during pandemic
Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.
Infor a Leader in Magic Quadrant for warehouse management
Joins five other vendors in the Leader quadrant, and 13 other vendors all up in Garnter’s Magic Quadrant for Warehouse Management Systems.
Small vendor uprising in thriving supply chain management software market
Gartner data reveals the SCM market to be in a healthy place with huge money being made - and increasingly spread among the smaller vendors.
5 retail technology predictions from Manhattan Associates
The trends include next-generation customer engagement, flexible checkouts and reimagined use of artificial intelligence.
Supply chain software company looking to re-establish in NZ
"My experience is New Zealanders tend to have an open mind and like to try new things."