Millennials stories - Page 2

Stricter returns policies deter 66% of global shoppers, with Millennials and Gen Z most likely to avoid retailers who enforce tighter rules, Blue Yonder survey finds.

AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.

Many small businesses risk lost sales and loyalty as one in three still don't accept credit or debit cards, despite 86% of consumers relying on them.

AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.

Business travel rebounds in 2025 with 99% of ANZ travellers willing to fly, though stakeholder misalignment hampers travel programme effectiveness.

New research reveals 61% of New Zealanders are using or interested in agentic AI tools that act autonomously to simplify daily tasks and personalise experiences.

New Zealand children face rising cyberbullying risks as 23% turn to AI companions for support, study finds amid earlier digital device use by youngsters.

Research shows hybrid onboarding is most effective, with 75% satisfaction, while gaps remain in AI use and personalised learning during induction.

Poor data intake and communication methods cause significant customer disengagement in Australia and New Zealand, says Smart Communications' 2025 research.

Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.

Air New Zealand has been named New Zealand's Most Attractive Employer for 2025, marking its third consecutive win in the Randstad Employer Branding Research.

Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.

LinkedIn research reveals Asia-Pacific B2B marketers prioritise video and influencer strategies to capture attention amid growing campaign challenges.

Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.

Deloitte survey reveals NZ Gen Z and millennials prioritise financial security, well-being, and purpose, with rising workplace stress and growing GenAI use.

people2people report reveals a slowing job market, rising competition, and shifting employee priorities focused on career growth and flexibility across generations.

Australia and New Zealand face a critical skills shortage as demand for managerial and professional roles surges, experts warn. Upskilling is urgent.

Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.

A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.