Orchestration stories
Pegasystems has launched Pega Infinity 24.2, enhancing user productivity with generative AI and new features for improved workflows and customer engagement.
Kaspersky has uncovered a sophisticated campaign by the Lazarus group targeting cryptocurrency investors, employing social engineering and zero-day exploits.
Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.
NTT DATA has teamed up with Palo Alto Networks to introduce its Managed Extended Detection and Response service, enhancing enterprise cybersecurity significantly.
Informatica has launched new Generative AI Blueprints to simplify AI application development across major platforms like AWS and Google Cloud.
Rackspace has joined the Board of Directors and become a Platinum Member of the OpenInfra Foundation, enhancing its influence in the OpenStack community.
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
Celonis has launched AgentC, a suite of AI agents enhanced with process intelligence, aimed at streamlining enterprise applications and boosting efficiency.
Appian has been named top for Complex Internal Applications in Gartner's 2024 Critical Capabilities report for Low-Code Application Platforms.
Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.
As digital transformation heightens cyber-physical connectivity, organisations must adopt effective exposure management strategies to safeguard critical systems.
NICE has launched CXone Mpower, a groundbreaking platform designed to automate customer service processes through advanced AI integration.
A report by Infosys reveals that telecom firms are set to increase cloud spending, with 77% of executives deeming migration efforts highly effective.
Genesys has appointed Albert Nel as Senior Vice President for APAC, bringing over 20 years of tech experience to spearhead sales strategies in the region.
Simplismart has raised USD $7m in funding led by Accel to advance its AI deployment capabilities, unveiling a cutting-edge inference engine for enterprises.
Cognizant has upgraded its Neuro AI platform to enhance AI productivity for businesses, introducing tools like Opportunity Finder for efficient use case identification.
The U.S. Department of Justice has indicted two Sudanese brothers linked to hacktivist group Anonymous Sudan, challenging beliefs of state-sponsored cyber attacks.
Following the recent CrowdStrike/Microsoft outage, experts stress the need for continuous testing to prevent future software catastrophes costing over USD $5 billion.
Ping Identity has launched Helix, a new initiative to enhance secure, AI-driven identity services, alongside integrations with Google Cloud and AWS.
As Australian organisations seek greater efficiency, automation in IT infrastructure emerges as a vital strategy to boost productivity and reduce manual tasks.