eCommerceNews New Zealand - Technology news for digital commerce decision-makers
New Zealand

Professional services Stories

Global Stories

Professional services stories

TCS teams up with Mistral for enterprise AI models
Data Protection

TCS teams up with Mistral for enterprise AI models

Regulated industries will get custom models with tighter data control as TCS opens Mistral Forge access to enterprise clients worldwide.

By Mark Tarre • 3 min read • Yesterday
Hyland launches global partner network for AI growth
Software-as-a-Service

Hyland launches global partner network for AI growth

The overhaul is meant to give partners clearer rules, more transparency and bigger rewards as customers move from AI pilots to scaled deployments.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
N-able adds HaloPSA link to automate backup tickets
Data Protection

N-able adds HaloPSA link to automate backup tickets

Managed service providers could cut duplicate alerts and speed backup recovery, as incidents now flow automatically into HaloPSA tickets.

By Sean Mitchell • 3 min read • 4 days ago
Dext: Transformative AI made easy for accountants and bookkeepers
Digital Transformation

Dext: Transformative AI made easy for accountants and bookkeepers

Accountants could cut errors and save time as Dext AI Assist brings prompt-based automation to bookkeeping workflows.

By Donovan Jackson • 4 min read • 4 days ago
Legora opens Singapore & Tokyo offices in Asia-Pacific
Digital Transformation

Legora opens Singapore & Tokyo offices in Asia-Pacific

The move gives the legal AI group a base in three major regional markets as demand rises from firms handling cross-border work.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
DeepJudge & Harvey partner to add firm knowledge to AI
Document Management

DeepJudge & Harvey partner to add firm knowledge to AI

Legal teams could see AI drafts better reflect firm precedent, as the new tie-up links past matters and internal expertise to daily workflows.

By Joseph Gabriel Lagonsin • 5 min read • 5 days ago
DocuWare: Mindset, not tech, holds back channel automation
Document Management

DocuWare: Mindset, not tech, holds back channel automation

DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.

By Jake MacAndrew • 3 min read • 4 days ago
Client pressure drives law firms' AI investment choices
Digital Transformation

Client pressure drives law firms' AI investment choices

Law firms are being pressed to justify AI spending as clients increasingly demand proof the technology improves service, efficiency and pricing.

By Sean Mitchell • 4 min read • 6 days ago
EY, Microsoft launch AI push with USD $1 billion plan
Data Protection

EY, Microsoft launch AI push with USD $1 billion plan

Organisations will get a single team to deploy AI across core functions, as EY and Microsoft commit more than USD $1 billion over five years.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago

Stories from Other Regions

Professional services stories

Bournemouth University picks ICS.AI for AI rollout
Digital Transformation

Bournemouth University picks ICS.AI for AI rollout

Staff at Bournemouth University will get governed AI tools first, as the institution maps use cases and sets a roadmap for wider adoption.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Byron launches AI tax platform with USD $6.5m seed
Digital Transformation

Byron launches AI tax platform with USD $6.5m seed

Staffing shortages and rising tax complexity could make the platform's automation a timely boost for CPA firms under pressure.

By Karen Joy Bacudo • 4 min read • 3 days ago
Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • 3 days ago
Financial planning firms boost technology spending
Data Analytics

Financial planning firms boost technology spending

The shift comes as 42% of firms use tech spend to cope with growth and regulation, up from 35% in the previous survey.

By Karen Joy Bacudo • 4 min read • 2 days ago
Logic launches Workspaces for flexible hybrid offices
Digital Signage

Logic launches Workspaces for flexible hybrid offices

Businesses can now reconfigure meeting spaces faster as hybrid working drives demand for modular office infrastructure.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Thrive names Dr Daniel Fujiwara as Head of Economics
Procurement

Thrive names Dr Daniel Fujiwara as Head of Economics

The hire strengthens scrutiny of social impact claims as boards and investors demand measurement that is closer to financial reporting standards.

By Karen Joy Bacudo • 4 min read • 4 days ago
AI delivers measurable gains at Coles, bank & law firm
Data Protection

AI delivers measurable gains at Coles, bank & law firm

Australian firms are starting to reap AI gains in productivity and customer service, but trust and pricing models are now under pressure.

By Mark Tarre • 4 min read • 5 days ago
ThreeSixty names Andrejs Millers as Head of Data Analytics
Manufacturing

ThreeSixty names Andrejs Millers as Head of Data Analytics

The hire strengthens ThreeSixty's push to meet rising demand for supply chain modelling as retailers and manufacturers seek lower freight costs.

By Mark Tarre • 3 min read • 5 days ago
Millions of Australians struggle to navigate legal issues
Artificial Intelligence

Millions of Australians struggle to navigate legal issues

Confusion, not fees, is blocking access to legal help for millions of Australians, a survey commissioned by LawConnect found.

By Mark Tarre • 5 min read • 5 days ago