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Professional Services Automation (PSA) stories - Page 2

It support office ai automation neural network monitors collab

Lexful launches AI-first IT documentation tool for MSPs

Fri, 6th Feb 2026
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digital transformation
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it automation
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partner programmes
Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.
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Actionstep unveils AI time capture tool Trace for firms

Sat, 31st Jan 2026
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saas
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data analytics
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rpa
Actionstep launches AI-powered Trace to automate time capture for law firms, backed by its acquisition of passive tracking startup Traced.
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White & Case rolls out Legora AI platform worldwide

Mon, 12th Jan 2026
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digital transformation
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rpa
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erp
White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.
Modern small business office cloud ai automation erp psa collab

Sage named leader in IDC ranking for AI PSA & ERP

Fri, 12th Dec 2025
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devops
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data analytics
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digital transformation
Sage has been named a leader in IDC's 2025-2026 global ranking of AI-enabled professional services automation and ERP applications.
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Spotto launches AI cloud platform to boost Azure efficiency for MSPs

Fri, 28th Nov 2025
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cloud security
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it automation
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rpa
Spotto has unveiled its AI-driven cloud platform to help MSPs and enterprises boost efficiency and profits within Microsoft Azure environments.
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Ignition & Karbon integration aims to boost accounting firm efficiency

Wed, 16th Jul 2025
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financial systems
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rpa
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professional services
Ignition and Karbon have integrated to automate billing and workflows, boosting efficiency for accounting firms by streamlining client onboarding and payments.
Modern network operations center it professionals managing dashboards

ManageEngine unveils MSP Central to streamline provider operations

Thu, 26th Jun 2025
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saas
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data analytics
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ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.
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AI: The future belongs to those who put the humans in the machine first

Tue, 17th Jun 2025
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genai
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llms
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ai
AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.
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Projectworks secures NZD $25 million in funding to drive global growth

Mon, 9th Jun 2025
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devops
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fintech
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martech
Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.
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Nerdio unveils unified Microsoft 365 & AVD solution for MSPs

Thu, 17th Apr 2025
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saas
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cloud security
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iam
Nerdio unveils Manager for MSP 6.0, a unified platform boosting automation and security for Microsoft 365 and Azure Virtual Desktop management.
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MSP Trends in 2025 – Navigating What's Next for Managed Services

Wed, 26th Feb 2025
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digital transformation
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cx
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martech
As the digital landscape evolves, Managed Service Providers are shifting from cost-effective IT solutions to pivotal partners, embracing automation and AI to fuel innovation.
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NZ start-up Projectworks valued at NZD $100 million

Wed, 23rd Oct 2024
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software
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punakaiki fund
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expansion
New Zealand start-up Projectworks has achieved a valuation of NZD $100 million after securing USD $5 million in Series A funding to boost US expansion.
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Oracle NetSuite unveils AI-powered SuiteProjects Pro

Tue, 10th Sep 2024
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erp
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ai
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productivity
Oracle NetSuite introduces NetSuite SuiteProjects Pro, an AI-enhanced project management tool aimed at reducing risks and optimising resources for businesses.
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N-able announces new vendor integrations to enhance MSP services

Wed, 21st Aug 2024
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uc
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data protection
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phishing
N-able expands its Technology Alliance Program (TAP), adding vendors like Bocada, AlertOps, DeskDay, PIXM, and Hudu to boost MSP capabilities and efficiency.
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AI presents major challenge for IT departments in 2024

Tue, 25th Jun 2024
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erp
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it department
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global economy
A Certinia report reveals 43% of firms see staff AI training as key for 2024, while 38% plan to hire AI talent. Will firms adapt swiftly enough?.
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Reveille Software unveils Sentry for Microsoft Teams monitoring

Wed, 13th Mar 2024
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uc
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firewalls
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ecm
Reveille Software launches Reveille Sentry for Microsoft Teams, providing unparalleled visibility into user activity and aiding in the management and security across multiple ECM platforms.
Shoe store

Manolo Blahnik taps Oracle NetSuite for supply chain management upgrade

Mon, 23rd Oct 2023
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supply chain
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oracle
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oracle netsuite
Manolo Blahnik partners with Oracle NetSuite to boost supply chain efficiency and visibility across global operations.
Netsuite ai master

Oracle NetSuite introduces AI-powered Text Enhance boosting productivity

Mon, 23rd Oct 2023
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hcm
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supply chain
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genai
Oracle NetSuite has unveiled advanced AI-powered features to enhance productivity through contextual and personalised content.
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NetSuite selected by Cohere to gear up for rapid AI-fueled growth

Mon, 23rd Oct 2023
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erp
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ai
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customers
Cohere, an AI platform, has chosen to use NetSuite's cloud business suite to enhance productivity and support growth.
Opai

RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding

Thu, 13th May 2021
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partner programmes
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managed services
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psa
SuperOps.ai launches beta platform and secures $3m in funding to address disjointed MSP tools in the professional services automation (PSA) industry.