Professional services stories - Page 7

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.

Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.

Pure Storage launches elite Ambassador tier and solution badges in EMEA, sharpening services-led partner focus on AI, cloud and cyber resilience.

Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.

Avanade has appointed Chris Howarth as CEO, succeeding Rodrigo Caserta, who departs after 11 years to lead SME and channel for Microsoft.

New Zealand employers face a flood of overqualified applicants, with 98% struggling to spot standout talent amid rising job applications.

DLA Piper has promoted Edward Eisdell-Moore to partner in its Auckland technology and data practice, effective 1 January 2026.

Cruxy names Rebecca Osman CFO and COO to spearhead international expansion and deepen work with private equity-backed tech firms.

Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.

Actionstep launches AI-powered Trace to automate time capture for law firms, backed by its acquisition of passive tracking startup Traced.

NTT DATA strikes multi-year AWS deal to drive agentic AI and cloud modernisation for heavily regulated Asia-Pacific enterprises.

Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.

Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.

Ransomware gangs shrank in number but hit more victims in late 2025, with leak-site postings soaring despite fewer active groups.

Wild Tech bolsters APAC expansion, appointing three new C-suite leaders to drive AI-led solutions, operations and revenue growth.

Tricentis hires two senior leaders to accelerate AI-led growth after hitting USD $400 million ARR and securing USD $1.33 billion backing.

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

Agiloft says over half its customers now license AI tools as Screens usage surges, with AI users up 250% and app activity rising 12-fold.

AI has shifted from hype to an everyday tool for accountants, reshaping workflows, client work and skills as agentic systems loom.