Qualtrics stories - Page 2
ServiceNow and Qualtrics partner to deliver next-gen customer experiences
Thu, 8th Apr 2021
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ServiceNow and Qualtrics have partnered to help companies deliver next-gen experiences, improving productivity and customer loyalty.
CX firm Qualtrics to launch Singapore data center
Wed, 25th Nov 2020
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colocation
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cx
Qualtrics aims to open a new data center in Singapore as the company continues its expansion efforts across Southeast Asia.
Qualtrics promotes ANZ exec to lead APJ business
Tue, 26th May 2020
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recruitment
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job moves
Brigid Archibald named as new Managing Director for Qualtrics in APJ, replacing Bill McMurray as he moves to Chief Revenue Officer role.
Qualtrics enhances CX insights capabilities
Mon, 18th May 2020
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bi
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big data
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CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.
Qualtrics launches back-to-work solutions to help COVID-19 transition
Thu, 7th May 2020
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wfh
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remote working
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qualtrics
Qualtrics has launched four new solutions to help businesses transition employees back into the workplace during the COVID-19 pandemic.
PwC joins the Qualtrics Partner Network with renewed focus on customer experience
Thu, 23rd Jan 2020
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crm
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payroll systems
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cx
PwC has partnered with Qualtrics to help businesses measure the impact of customer and employee experience programs. #CX #employeeexperience.
Qualtrics announces raft of experience management solutions
Mon, 16th Dec 2019
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crm
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cx
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martech
The capabilities link all four core experiences of business – customer, employee, product, and brand – together across departments, roles, and teams.
Qualtrics appoints new Australia and New Zealand exec
Mon, 25th Nov 2019
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big data
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bi
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martech
Qualtrics appoints Brigid Archibald as Australia and New Zealand country manager to help deliver superior customer experiences.
Qualtrics extends BrandXM to enable better business-customer relationships
Thu, 7th Nov 2019
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branding
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qualtrics
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ux
Qualtrics enhances BrandXM for deeper brand experience insights and social media integration.
Qualtrics expands research & strategy team in APJ
Tue, 17th Sep 2019
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qualtrics
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r&d
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experience business
Qualtrics boosts APJ team to enhance research services & strategy.
Qualtrics aims to take 'guesswork' out of customer preferences
Wed, 7th Aug 2019
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crm
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cx
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martech
Qualtrics’ Conjoint XM dentifies preferences that consumers have for different features by automating the testing and analysis of various package combinations.
Qualtrics invests in Employee Experience in APJ region
Mon, 29th Jul 2019
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qualtrics
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apj
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ex
The two new senior employees will join the Employee Experience (EX) team in APJ with the focus on expanding the organisation’s EX operations in the area.
Qualtrics modernises research with latest release
Tue, 2nd Jul 2019
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qualtrics
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insights
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api
Qualtrics boosts its Research Core with new API survey tools for swifter, insightful data analysis.
Qualtrics grows market share in APJ
Wed, 12th Jun 2019
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crm
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payroll systems
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cx
Qualtrics reaches milestone of 1,000 customers in Asia Pacific and Japan, solidifying its position in the region.
Qualtrics launches AI data cleansing tool
Tue, 28th May 2019
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big data
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data analytics
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bi
The aim of the product is to leave businesses with genuine responses and quality data, for example to run more accurate research studies.
Qualtrics aims to help organisations master experience management
Wed, 22nd May 2019
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crm
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martech
Qualtrics unveils Experience Basecamp, an XM learning tool for customers.
Why humanising the customer experience is key to business success
Tue, 30th Apr 2019
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crm
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cx
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martech
Retailers in Australia must focus on delivering exceptional customer experiences in order to succeed in the competitive market.
Failing to act on feedback holding back Aussie companies
Thu, 18th Apr 2019
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crm
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cx
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martech
More than half of Australians said organisations acknowledged feedback but failed to act on it, having an adverse effect on loyalty, Qualtrics says.
How businesses should approach designing a digital experience program
Mon, 4th Mar 2019
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crm
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cx
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martech
Qualtrics reveals keys to digital customer experience: Personalisation, Predictive Analytics, Embedded Action.
Employee experience key to stronger engagement & productivity
Mon, 30th Jul 2018
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productivity
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qualtrics
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ex
Aussie workers disengaged; Surveys key for boosting productivity – Qualtrics expert.
Why analytics can drive a better employee experience
Mon, 16th Jul 2018
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big data
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data analytics
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bi
Qualtrics urges proactive strategy for unique, engaging employee experiences amid a diverse workforce.
Qualtrics partners with IBM to bolster XM platform
Thu, 17th May 2018
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crm
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cx
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martech
Qualtrics teams up with IBM to revolutionise employee experience through strategic partnership.
Qualtrics continues rapid growth across APAC
Tue, 27th Mar 2018
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big data
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data analytics
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bi
Qualtrics' APAC expansion surges, underscores need for localised customer experience support.
5 major CX trends to expect this year - Qualtrics
Mon, 19th Mar 2018
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bi
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big data
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crm
Customer experience can make or break a customers loyalty to a brand, which is why Qualtrics has released their 5 expected trends for CX this year.