eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Research Director stories - Page 2

Cc

NICE tops Ventana Research's 2023 Buyers Guide for Contact Centres

Thu, 2nd Nov 2023
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uc
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cx
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martech
NICE ranks first in Ventana Research's 2023 Buyers Guide for Contact Centres, lauded for its superior product experience.
Customer service

NICE leads in Ventana Research's 2023 Buyers Guide for Agent Management

Wed, 1st Nov 2023
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uc
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cx
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martech
NICE has secured the top spot in Ventana Research's 2023 Buyers Guide for Agent Management, cited for its use of AI.
Ai

Forrester predicts genAI-powered growth for APAC businesses in 2024

Wed, 25th Oct 2023
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robots
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data analytics
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cx
Forrester predicts GenAI will drive growth for APAC businesses in 2024; 30% of firms set to benefit from the technology's 'transformative' impact.
Netsuite finance

NetSuite launches Enterprise Performance Management: Finance leaders to benefit

Mon, 23rd Oct 2023
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productivity
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oracle
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automation
Oracle NetSuite introduces Enterprise Performance Management, a unified finance solution aimed at increasing productivity and profitability.
Tech debt

DXC Technology unveils staggering cost of 'tech debt' for business

Fri, 20th Oct 2023
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edutech
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risk & compliance
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productivity
DXC Technology reveals that technical debt may cost businesses billions, hindering innovation and growth. 46% of IT executives say it is severely restrictive.
Russia

Highest percentage of cybercrime activity originates in Russia

Thu, 19th Oct 2023
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ransomware
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advanced persistent threat protection
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cybersecurity
New research from Netskope has uncovered the most popular techniques and motivators used by adversaries in 2023.
Bt

BT unveils Global Fabric, a groundbreaking network to boost digital innovation

Thu, 19th Oct 2023
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clean technologies
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sustainability
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digital revolution
BT has launched Global Fabric, a cutting-edge international network designed to supercharge businesses' digital innovation.
Coding

Tech debt stalls transformation for global businesses

Wed, 18th Oct 2023
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data analytics
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digital transformation
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bi
DXC Technology reveals new insights on the impact of tech debt and a four-step plan to pay down today's debt and discourage it in the future.
Finance calls

BlackLine enhances finance software with Microsoft Teams

Tue, 17th Oct 2023
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uc
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software
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voip
BlackLine bolsters finance software by integrating it with Microsoft Teams, enhancing efficiency in financial operations.
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CommScope unveils revolutionary RUCKUS Wi-Fi 7 R770 access point

Thu, 12th Oct 2023
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gaming
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network infrastructure
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digital entertainment
CommScope's RUCKUS R770 is transforming network performance with lightning-fast and simple accessibility, setting the standards for network connectivity higher.
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NICE named 'Exemplary Leader' in contact centre suites

Thu, 12th Oct 2023
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uc
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cx
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martech
NICE named as top contact center suite in Ventana Research 2023 Buyers Guide, scoring highest in multiple categories.
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LogicMonitor reveals Dexda: Next-gen AIOps with unified observability

Mon, 9th Oct 2023
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network infrastructure
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devops
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data analytics
LogicMonitor announces breakthrough in AIOps, using machine learning and NLP to automate issue detection and prevent critical incidents.
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Wiiisdom unveils governance tool to optimize data analysis in Microsoft's Power BI

Thu, 5th Oct 2023
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data analytics
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apm
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risk & compliance
Wiiisdom introduces Wiiisdom Ops for Power BI, an automation tool that streamlines analytic governance for reliable data and insights.
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Cohesity forms industry's largest alliance of DSPM vendors

Wed, 4th Oct 2023
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digital transformation
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cyber attacks
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cohesity
Cohesity has formed the industry's largest alliance of DSPM vendors to mitigate cloud transformation and data democratisation risks.
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Smartsheet unveils next generation of Enterprise Work Management Platform

Thu, 21st Sep 2023
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ai
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healthtech
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marketing
The new AI-powered platform features include unparalleled scale, democratised resource management, and modern simplified views. .
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Software infrastructure to grow 16% CAGR 2022-2027: Omdia

Wed, 20th Sep 2023
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saas
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daas
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it automation
Omdia's infrastructure software market forecast estimates revenue opportunity for 12 key segments spanning four regions and 16 vertical industries.
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New research defines key characteristics of sovereign cloud for enterprise

Thu, 7th Sep 2023
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omdia
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cloud
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sovereign cloud
New analysis has revealed the approach to sovereign cloud by the leading vendors is as diverse as people's understanding of what sovereign cloud is.
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Smartphone shipments to reach lowest volume in a decade

Thu, 31st Aug 2023
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apple
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samsung
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analyst report
Global smartphone shipments are predicted to drop 4.7% in 2023 to 1.15 billion units, the lowest volume in a decade, says IDC.
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Oracle launches its Compute Cloud@Customer solution

Thu, 17th Aug 2023
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datacentre infrastructure
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hyperscale
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dc
Oracle has introduced Oracle Compute Cloud@Customer, a cloud infrastructure that brings Oracle Cloud services to any location.
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Cyber threat risks reach three-year high – Avast

Wed, 16th Aug 2023
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phishing
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email security
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cybersecurity
Avast telemetry shows phishing and scams focused on human manipulation account for over 75% of all desktop detections.