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Newo raises USD $25m to scale AI reception platform
Software-as-a-Service

Newo raises USD $25m to scale AI reception platform

Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.

By Sean Mitchell • 4 min read • Fri, 13th Feb 2026
Klaviyo boosts EMEA growth, names Europe-based Co-CEO
Software-as-a-Service

Klaviyo boosts EMEA growth, names Europe-based Co-CEO

Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
Google launches Gemini CX AI to unite retail journeys
Unified Communications

Google launches Gemini CX AI to unite retail journeys

Google Cloud unveils Gemini CX AI platform to link retail and restaurant shopping, service and ordering into one joined-up experience.

By Mark Tarre • 5 min read • Mon, 12th Jan 2026
Adyen unveils robust payment terminals for retail & hospitality
Customer Experience

Adyen unveils robust payment terminals for retail & hospitality

Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.

By Melvin Hipolito • 3 min read • Mon, 10th Nov 2025
Paytronix unveils AI tool to boost hospitality marketing campaigns
Customer Experience

Paytronix unveils AI tool to boost hospitality marketing campaigns

Paytronix launches Journey Builder, an AI tool that automates personalised marketing campaigns for restaurants and convenience stores in real time.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025
Deliverect unveils AI platform to reduce refund fraud in eateries
Digital Transformation

Deliverect unveils AI platform to reduce refund fraud in eateries

Deliverect launches Resolve, an AI platform helping eateries cut refund fraud by up to 70% using Google's Gemini models and Vertex AI technology.

By Catherine Knowles • 3 min read • Fri, 16th May 2025
Snom reveals M56 DECT for challenging work environments
Unified Communications

Snom reveals M56 DECT for challenging work environments

Snom's new M56 DECT device, equipped with IP67 certification and a rugged design, targets challenging work environments like construction sites and workshops.

By Sean Mitchell • 2 min read • Thu, 3rd Oct 2024

Stories from Other Regions

Restaurants stories

UK restaurants back tech, prioritising online ordering
Robotics

UK restaurants back tech, prioritising online ordering

UK restaurants plan fresh tech investment for 2026, betting most heavily on online ordering and delivery ahead of AI and smart kitchens.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Feb 2026
Christmas food splurge drives surprise rise in spending
Christmas

Christmas food splurge drives surprise rise in spending

Festive food, drink and dining out delivered a surprise December spending lift, as households splurged ahead of Christmas gatherings.

By Karen Joy Bacudo • 3 min read • Sat, 17th Jan 2026
VIOOH & Atmosphere TV link up for venue ad targeting
Restaurants

VIOOH & Atmosphere TV link up for venue ad targeting

VIOOH partners with Atmosphere TV to offer programmatic access to over 60,000 venue screens, delivering 1bn monthly impressions globally.

By Sofiah Nichole Salivio • 4 min read • Fri, 16th Jan 2026
Ireland insolvencies fall 7% as creditor enforcement rises
Deloitte

Ireland insolvencies fall 7% as creditor enforcement rises

Irish insolvencies fall 7% to 812 in 2025, but court liquidations and receiverships surge as creditors and tax authorities tighten enforcement.

By Karen Joy Bacudo • 4 min read • Mon, 12th Jan 2026
Young Australian men swap pub nights for online gaming
Gaming

Young Australian men swap pub nights for online gaming

Young Australian men are ditching pub nights for online gaming, as new research shows digital hangouts now rival bars for socialising.

By Kaleah Salmon • 4 min read • Mon, 22nd Dec 2025
Cybercriminals industrialise attacks on hospitality sector, report finds
Ransomware

Cybercriminals industrialise attacks on hospitality sector, report finds

Cybercriminals increasingly target Australia's hospitality sector, exploiting digital gaps with sophisticated attacks and dark web services, Trustwave warns.

By Melania Watson • 4 min read • Thu, 22nd May 2025
British consumers highly value small businesses but lack full awareness
Marketing

British consumers highly value small businesses but lack full awareness

Nearly 80% of UK consumers feel positively impacted by small businesses, with over a third saying they'd be devastated if their favourites closed.

By Melania Watson • 4 min read • Tue, 6th May 2025
EatClub launches London app with dynamic discounts at venues
Payment Technologies

EatClub launches London app with dynamic discounts at venues

EatClub launches in London, offering app users dynamic discounts of up to 50% at venues with seamless payment and no coupons required.

By Kaleah Salmon • 3 min read • Tue, 6th May 2025
Gen Z in Australia spend more dining out as Boomers cut back
Customer Experience

Gen Z in Australia spend more dining out as Boomers cut back

Research from Square reveals younger Australians, especially Gen Z, are dining out and spending more, while older generations cut back amid cost-of-living pressures.

By Shannon Williams • 5 min read • Thu, 17th Apr 2025
AI is ubiquitous, even in 'traditional' sectors and businesses
Data Analytics

AI is ubiquitous, even in 'traditional' sectors and businesses

AI is transforming hospitality with 85% of Australia's venues using it for data analytics, inventory management, and personalised marketing to boost revenue and efficiency.

By Paul Hadida • 5 min read • Mon, 30th Sep 2024