Retail stories - Page 48
Frasers Group to massively revamp digital infrastructure for optimisation
Tue, 7th May 2024
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digital transformation
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cx
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martech
Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.
New Zealanders spent 22 million hours on hold in 2023
Tue, 7th May 2024
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ai
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servicenow
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customer service
Kiwis wasted 22 million hours on hold for customer service in 2023, with standoffish service and high hold times causing 95% to shift their spending behaviour.
Tesco teams up with Eagle Eye for personalised Clubcard promotions
Fri, 3rd May 2024
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saas
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cx
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martech
Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.
Techwave recognised as 'major contender' in Everest Group's PEAK Matrix
Fri, 3rd May 2024
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software engineering
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analyst report
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life sciences
Everest Group recognises Techwave as a 'major contender' on their SAP Business Application Services PEAK Matrix 2024 for its customer-focused services in Mid-Market Enterprises.
StarHub launches innovative 5Gbps broadband plan for households
Fri, 3rd May 2024
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gaming
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digital entertainment
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video
StarHub unveils first-of-its-kind 5Gbps broadband plan, enhancing home connectivity with high-speed fibre technology, priced at just $45/month.
JBL unveils Auracast-enabled speakers & prioritises sustainability in NZ
Fri, 3rd May 2024
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digital entertainment
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personal computing devices
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bluetooth
JBL amplifies New Zealand's portable audio scene with the launch of the Xtreme 4, Clip 5, and Go 4, employing innovative AuracastTM technology and prioritising sustainability.
Wix e-commerce tops as fastest CMS, Magento lags behind
Fri, 3rd May 2024
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ecm
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martech
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ecommerce
Indago Digital's new study reveals substantial disparities in site loading speed among leading content management systems.
Debunking the “Three Year Lie”: A new approach to retail digital strategy
Fri, 3rd May 2024
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cx
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martech
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omnichannel
Exposing the myth that retail digital strategies demand three years to yield results – it's time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement.
Qualtrics and Bain & Company boost partnership to enhance customer experience
Fri, 3rd May 2024
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cx
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martech
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nps
Qualtrics and Bain & Company are to broaden their partnership to spur customer experience innovation, merging Qualtrics' AI tech with Bain's customer experience methods for faster, cost-effective improvements.
UK's new Act boosts security of digital devices & telecom infrastructure
Fri, 3rd May 2024
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ddos
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iot
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advanced persistent threat protection
UK introduces the Product Security and Telecommunications Infrastructure Act, tightening cybersecurity requirements for digitally connected products in light of rising digital threats.
Teradata & Amazon Web Services deepen AI-focused collaboration
Fri, 3rd May 2024
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data analytics
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hyperscale
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public cloud
Teradata expands its Strategic Collaboration Agreement with Amazon Web Services, pushing to advance cloud migration and optimise AI opportunities.
Australian firms see customer rates hit by increasing fraud
Thu, 2nd May 2024
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fintech
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ai
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ml
LexisNexis Risk Solutions' study reveals 80% of Australian firms recognise fraud significantly impacting customer conversion rates.
Brands increasingly investing in QR & NFC marketing
Thu, 2nd May 2024
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healthtech
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nfc
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authentication
SharpEnd's report reveals global brands' increasing reliance on connected tech like QR and NFC, paving the way for personalised marketing.
Let’s dive in! Amperity’s CTO on Gen AI as catalyst for digital transformation
Thu, 2nd May 2024
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digital transformation
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cx
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martech
Amperity's CTO, Derek Slager, advocates for Gen AI as a game changer for digital transformation and urges companies to fully embrace this technology or risk lagging behind.
GapMaps launches premium POI and demographic datasets on AWS
Thu, 2nd May 2024
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hyperscale
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public cloud
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cloud services
GapMaps enhances global location strategies with the launch of its premium POI and demographics datasets on the Amazon Web Services (AWS) Data Exchange platform.
Lenovo launches AI-centric infrastructure to drive hybrid AI innovation
Thu, 2nd May 2024
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ai
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healthtech
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microsoft
Lenovo announces suite of AI-centric infrastructure systems and solutions to boost hybrid AI innovation for data-heavy sectors.
ADT New Zealand introduces DIY home security solution
Wed, 1st May 2024
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smart home
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physical security
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home automation
ADT New Zealand disrupts the home security industry with a do-it-yourself solution offering swift installation and advanced protection, without long-term contracts or waiting times for technicians.
Foodstuffs South Island transforms operations with cloud move
Wed, 1st May 2024
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digital transformation
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ai
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cloud services
Foodstuffs South Island champions a 14-month cloud transformation with SAP S/4 HANA RISE, optimising operations, reducing food waste, and boosting customer insights for the New Zealand-based grocery giant.
Lenovo & AMD unveil new AI-centric solutions for hybrid innovation
Wed, 1st May 2024
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genai
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llms
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ai
Lenovo ISG reveals a suite of AI-centric infrastructure systems aimed at driving hybrid AI innovation, in partnership with AMD and including the ThinkSystem SR685a V3 8GPU server for high-performance AI workloads.
B&Q teams up with Rithum to boost online sales strategy
Wed, 1st May 2024
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ecommerce
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diy
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partners
B&Q inks partnership with Rithum to improve its e-commerce strategy, bolster marketplace expansion, and reduce new product enlistment time by half.