eCommerceNews New Zealand - Technology news for digital commerce decision-makers
New Zealand

Kiwi Stories

Salesforce stories

Salesforce event in Auckland highlights AI transformation
Customer Experience

Salesforce event in Auckland highlights AI transformation

The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.

By Catherine Knowles • 3 min read • Wed, 20th Nov 2024
Salesforce showcases autonomous AI agents in Auckland event
Digital Transformation

Salesforce showcases autonomous AI agents in Auckland event

At Salesforce's Agentforce World Tour in Auckland, over 1,300 attendees delved into the revolutionary capabilities of autonomous AI agents.

By Melania Watson • 2 min read • Tue, 19th Nov 2024

Global Stories

Salesforce stories

30,000 Postman workspaces leak API keys & credentials
Phishing

30,000 Postman workspaces leak API keys & credentials

CloudSEK has uncovered over 30,000 exposed Postman workspaces leaking sensitive API keys, affecting major firms across healthcare, finance, and sports sectors.

By Shannon Williams • 3 min read • Fri, 27th Dec 2024
Cloud contact centre market grows, driven by demand for customer engagement
Digital Transformation

Cloud contact centre market grows, driven by demand for customer engagement

The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.

By Catherine Knowles • 2 min read • Thu, 19th Dec 2024
Salesforce unveils Agentforce 2.0 with enhanced AI agents
Customer Experience

Salesforce unveils Agentforce 2.0 with enhanced AI agents

Salesforce has launched Agentforce 2.0, an innovative digital labour platform that enhances workforce scaling through custom AI agents and integrations.

By Sean Mitchell • 3 min read • Wed, 18th Dec 2024
Rob Ferguson named Chief Revenue Officer at Amperity
Marketing Technologies

Rob Ferguson named Chief Revenue Officer at Amperity

Amperity has appointed Rob Ferguson as its new Chief Revenue Officer, aiming to enhance market momentum and drive business value through data.

By Imee Dequito • 2 min read • Mon, 16th Dec 2024
Varonis expands data security to cover ServiceNow
Software-as-a-Service

Varonis expands data security to cover ServiceNow

Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.

By Sean Mitchell • 2 min read • Fri, 13th Dec 2024
impact.com reports record growth & USD $200m revenue in 2024
Marketing Technologies

impact.com reports record growth & USD $200m revenue in 2024

impact.com has reported strong growth for 2024, adding over 1,000 clients and surpassing USD $200 million in annual recurring revenue amid global challenges.

By Kaleah Salmon • 3 min read • Fri, 13th Dec 2024
Josef secures more funding to enhance legal AI offering
Marketing Technologies

Josef secures more funding to enhance legal AI offering

Josef has secured new funding to enhance its AI-driven tool, Josef Q, capitalising on strong demand from corporate legal teams since its North American launch.

By Sean Mitchell • 3 min read • Tue, 10th Dec 2024
Alteryx appoints Andy MacMillan as new CEO amid AI push
Marketing Technologies

Alteryx appoints Andy MacMillan as new CEO amid AI push

Alteryx has appointed Andy MacMillan as its new CEO, bringing over 20 years of tech industry experience to enhance its AI-driven analytics platform.

By Imee Dequito • 2 min read • Mon, 9th Dec 2024

Stories from Other Regions

Salesforce stories

TechForce Services partners with Qualitia to boost automation
DevOps

TechForce Services partners with Qualitia to boost automation

TechForce Services and Qualitia have partnered to enhance test automation, aiming to boost efficiency and quality for businesses globally.

By Kaleah Salmon • 2 min read • Mon, 23rd Dec 2024
Solace unveils micro-integrations for real-time data flow
Software-as-a-Service

Solace unveils micro-integrations for real-time data flow

Solace has unveiled its new PubSub+ Micro-Integrations, enhancing real-time connectivity across various enterprise technologies for improved data integration.

By Catherine Knowles • 3 min read • Wed, 18th Dec 2024
Crayon appoints Kig Keat Yong as GM of Singapore unit
Digital Transformation

Crayon appoints Kig Keat Yong as GM of Singapore unit

Crayon has appointed Kig Keat Yong as General Manager of its Singapore operations, effective immediately, to lead its growth and customer relations.

By Imee Dequito • 2 min read • Mon, 16th Dec 2024
AI could be key to restoring consumer trust in Singapore
Customer Experience

AI could be key to restoring consumer trust in Singapore

A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024
Santander appoints dentsu for global SME trade platform
Marketing Technologies

Santander appoints dentsu for global SME trade platform

Santander has appointed dentsu to enhance its international growth platform for SMEs, targeting 45 markets over the next five years.

By Sean Mitchell • 3 min read • Mon, 25th Nov 2024
Salesforce & Warrix enhance collaboration using Slack
Digital Transformation

Salesforce & Warrix enhance collaboration using Slack

Salesforce and Thai sportswear firm Warrix have teamed up to streamline communication and processes using Slack, enhancing collaboration and efficiency.

By Catherine Knowles • 3 min read • Wed, 20th Nov 2024
Decision Inc. acquires ProQuest to enhance AI & Salesforce
Digital Transformation

Decision Inc. acquires ProQuest to enhance AI & Salesforce

Decision Inc. has acquired ProQuest Consulting, enhancing its consultancy offerings and boosting its team in Australia to nearly 400 employees.

By Kaleah Salmon • 3 min read • Tue, 19th Nov 2024