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Deputy are shaping future of shift work administration
Digital Transformation

Deputy are shaping future of shift work administration

Managers in retail, hospitality and healthcare could save hours as the AI tool automates rosters and timesheets while flagging breaches.

By David Shilovsky • 5 min read • Last week
Rock MS launches Bedrock mobile app for solicitors
Document Management

Rock MS launches Bedrock mobile app for solicitors

Legal professionals can now access case files, notes and calendars on the move as Rock MS brings Bedrock to Apple and Android devices.

By Mark Tarre • 4 min read • This month
Dropbox launches three ChatGPT apps for workflow control
Software-as-a-Service

Dropbox launches three ChatGPT apps for workflow control

Users can now manage files, search workplace data and schedule meetings without leaving ChatGPT, as Dropbox ties three tools into the interface.

By Mark Tarre • 3 min read • Last month
Dropbox launches three apps inside ChatGPT for work
Storage

Dropbox launches three apps inside ChatGPT for work

Workers can now search files, share links and manage calendars in ChatGPT as Dropbox widens its push into AI office tools.

By Sofiah Nichole Salivio • 3 min read • Last month
Scale By Avec says strategic hiring is the key in the age of AI
Robotics

Scale By Avec says strategic hiring is the key in the age of AI

AI is forcing firms to rethink hiring, as Scale By Avec says training and human skills matter more than simple headcount cuts.

By Anthony Caruana • 6 min read • Fri, 27th Mar 2026
Nory opens New York base to power AI for US eateries
Software-as-a-Service

Nory opens New York base to power AI for US eateries

Irish-founded Nory opens a New York HQ to spearhead a US rollout of its AI platform aimed at cutting costs for pressured restaurants.

By Karen Joy Bacudo • 4 min read • Tue, 3rd Mar 2026
UKG, HR Crowd partner on SAP SuccessFactors WFM rollouts
Digital Transformation

UKG, HR Crowd partner on SAP SuccessFactors WFM rollouts

UKG partners with HR Crowd to deliver SAP SuccessFactors-aligned workforce management for complex, highly regulated employers in ANZ.

By Catherine Knowles • 3 min read • Fri, 30th Jan 2026

Stories from Other Regions

Scheduling stories

Dayforce study finds frontline leadership gap widening
Risk & Compliance

Dayforce study finds frontline leadership gap widening

Only 38% of Australian frontline workers now say leaders understand their challenges, as shift disruptions add stress, overtime and compliance risk.

By Mark Tarre • 4 min read • Last week
Retailers prioritise cost control over staff experience
Digital Transformation

Retailers prioritise cost control over staff experience

Higher labour costs are pushing retailers to cut hiring and raise prices as employee experience slips down the agenda, WorkJam says.

By Sean Mitchell • 4 min read • This month
AI saves small business leaders 6 to 10 hours a week
Software-as-a-Service

AI saves small business leaders 6 to 10 hours a week

More than half of small business leaders report higher productivity after adopting AI, with spending linked to savings of up to 10 hours a week.

By Kaleah Salmon • 3 min read • Last month
James Cook University signs 10-year TechnologyOne deal
EduTech

James Cook University signs 10-year TechnologyOne deal

The Queensland university expects a single data foundation to cut duplication and improve services as it moves core operations onto one platform.

By Mark Tarre • 4 min read • Last month
US SMBs use AI mainly for data analysis, schedules
Data Analytics

US SMBs use AI mainly for data analysis, schedules

Smaller firms are using artificial intelligence to cut admin time, with data analysis and scheduling topping the list of practical tasks.

By Sofiah Nichole Salivio • 3 min read • Last month
Humanforce adds automated rewards tools for frontline
Human Capital Management

Humanforce adds automated rewards tools for frontline

Humanforce launches automated rewards and recognition tools to help frontline employers tackle high turnover, engagement and compliance gaps.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
US small firms turn to AI tools to cut operating costs
Customer Relationship Management

US small firms turn to AI tools to cut operating costs

US small firms are leaning on AI to slash admin costs and free staff for higher-value work, avoiding deeper headcount cuts for now.

By Shannon Williams • 5 min read • Thu, 5th Mar 2026
Australia's costly inbox problem - are emails killing the nation's productivity?
Digital Transformation

Australia's costly inbox problem - are emails killing the nation's productivity?

Australia's clogged inboxes are quietly draining productivity, but AI-powered “communications mining” may finally turn email into an asset.

By Peter Graves • 3 min read • Mon, 23rd Feb 2026
8x8 adds AI tools to contact centre and WhatsApp CX
Unified Communications

8x8 adds AI tools to contact centre and WhatsApp CX

8x8 rolls out AI-powered customer view, workforce tools and richer WhatsApp flows to cut contact centre handling times and boost planning.

By Kaleah Salmon • 4 min read • Thu, 19th Feb 2026
Addison Lee trains staff in AI to boost London logistics
Smart Cities

Addison Lee trains staff in AI to boost London logistics

Addison Lee is training staff in AI and data with Multiverse to cut dead mileage, sharpen forecasting and boost London fleet efficiency.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Feb 2026