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New Zealand shoppers turn to AI & social for research
Omnichannel

New Zealand shoppers turn to AI & social for research

Rising living costs are pushing New Zealand shoppers to compare prices, reviews and product details across AI, social media and search.

By Sean Mitchell • 5 min read • Last month

Global Stories

Search engines stories

HG Insights launches AI software review monitoring
Software-as-a-Service

HG Insights launches AI software review monitoring

B2B software vendors could lose shortlist spots unless they can see how AI search engines describe their products, HG Insights says.

By Mark Tarre • 4 min read • Today
AI assistants reshape Black Friday shopping choices
Data Analytics

AI assistants reshape Black Friday shopping choices

Retailers risk missing Black Friday shoppers as AI tools increasingly narrow product choices before customers reach a website.

By Mark Tarre • 7 min read • Last week
AI recommendations reshape UK shopping but not spending
Data Protection

AI recommendations reshape UK shopping but not spending

AI tools are increasingly steering UK shoppers to products, but most still buy through retailer sites, stores and human advice.

By Joseph Gabriel Lagonsin • 4 min read • Last week
KPMG, NLB launch AI-ready reading programme in Singapore
Digital Transformation

KPMG, NLB launch AI-ready reading programme in Singapore

Only four in 10 Singapore professionals surveyed felt able to spot AI-generated misinformation, prompting a year-long reading push.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Agentic AI traffic surges as bots dominate the web
Data Protection

Agentic AI traffic surges as bots dominate the web

Businesses may need to rethink bot blocks, as Decodo says automated systems now make up 57.4% of web requests and shape product discovery.

By Sean Mitchell • 4 min read • Last month
Cloudflare tightens AI crawler controls for publishers
Data Protection

Cloudflare tightens AI crawler controls for publishers

Publishers could gain more control and payment as the network blocks mixed-use bots by default on ad-funded pages, Cloudflare said.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Contentful launches Palmata to track AI brand visibility
Software-as-a-Service

Contentful launches Palmata to track AI brand visibility

Marketers are increasingly worried that AI answer engines are shaping first impressions before customers reach their websites.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 26th Jun 2026

Stories from Other Regions

Search engines stories

NeoSearch opens source code to boost search transparency
Data Protection

NeoSearch opens source code to boost search transparency

Users and researchers can now inspect how the Sydney-based search engine ranks results and handles privacy after its code was opened.

By Mark Tarre • 4 min read • Last week
AI search tools slash website traffic by up to 80%
Generative AI

AI search tools slash website traffic by up to 80%

Businesses risk losing up to 80% of web traffic as AI answers keep users from clicking through to original search results.

By Sean Mitchell • 5 min read • Last week
Social media reshapes Australians' shopping habits
Digital Transformation

Social media reshapes Australians' shopping habits

Six in ten Australians now act on products they see on social platforms, underscoring a shift in how brands must win buyers online.

By Sean Mitchell • 4 min read • Last week
AI becomes product discovery tool in Southeast Asia
Marketing Technologies

AI becomes product discovery tool in Southeast Asia

A quarter of Southeast Asian shoppers now use generative AI, but friends, family and online reviews still carry more weight at checkout.

By Regine Laguilles • 4 min read • Last month
Australians research more before buying as costs bite
Data Privacy

Australians research more before buying as costs bite

Rising living costs are pushing 71% of online shoppers to compare more options and cross-check purchases across more channels before buying.

By Mark Tarre • 5 min read • Last month
Nine signs Microsoft Copilot deal for Australian news
Digital Transformation

Nine signs Microsoft Copilot deal for Australian news

Australian readers will see Copilot responses grounded in Nine's mastheads, with snippets and links back to the original reporting.

By Sean Mitchell • 4 min read • Last month
What happens when decades of domain infrastructure meet AI deployment tooling
Software-as-a-Service

What happens when decades of domain infrastructure meet AI deployment tooling

AI tools are letting small operators turn long-held domains into working products, shifting advantage towards those with real search history.

By Colin Hamilton • 5 min read • Last month
Bospar survey finds Americans confused about AI & brands
Generative AI

Bospar survey finds Americans confused about AI & brands

Americans largely misunderstand how chatbots source brand answers, leaving companies at risk of being invisible in AI search results.

By Joseph Gabriel Lagonsin • 4 min read • Last month
UK consumers use AI to discover brands, but still check
Generative AI

UK consumers use AI to discover brands, but still check

Most AI-discovered brands still face a trust test, as 79% of UK users check other sources before buying and only 4% would skip that step.

By Sofiah Nichole Salivio • 4 min read • Tue, 30th Jun 2026