Service management stories - Page 7

BeyondTrust enhances remote support with FIPS 140-2 and CJIS compliance, aiding public sector IT teams in meeting stringent security standards without VPNs.

McLaren Racing partners with Freshworks to adopt AI-powered IT solutions, enhancing global IT efficiency for the 2025 Formula 1 season and beyond.

OpenText launches Cloud Editions 25.3, featuring AI-powered tools and enhanced cybersecurity to boost enterprise information management and regulatory compliance.

LogicMonitor has launched Edwin AI on AWS Marketplace, enabling IT teams to automate incident management and boost operational efficiency in ITOps.

HCLTech will modernise Dunedin City Council's IT services over 10 years, enhancing digital platforms, automation and community engagement.

Freshworks unveils Freshservice Journeys, an AI-driven tool designed to streamline employee transitions like onboarding and offboarding across departments.

ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.

TCS and SAP have partnered to accelerate SAP customers' migration to cloud and boost generative AI adoption through the RISE with SAP initiative globally.

SolarWinds is set to unveil its latest AI solutions at GITEX 2025, aiming to enhance efficiency and resilience in hybrid and multi-cloud IT environments.

SolarWinds has unveiled new tools to enhance IT resilience as firms face increasing digital complexity and economic pressures, addressing key customer concerns.

monday.com has launched its AI-driven enterprise service management platform, monday service, now available for all users after a successful beta phase.

monday.com has launched its AI-driven Enterprise Service Management platform, monday service, to enhance operational efficiency for businesses across departments.

Enterprise resource planning (ERP) systems are revolutionising equipment dealerships by streamlining operations and enhancing customer satisfaction, driving significant ROI.

Global forklift manufacturer Combilift has boosted efficiency and revenue following the implementation of Infor SyteLine, resulting in a 30% revenue increase.

Alcatel-Lucent Enterprise has unveiled its cloud-based network inventory management tool, Fleet Supervision, enhancing operational efficiency for IT teams.

SolarWinds garnered multiple accolades in early 2024 for its innovative IT management solutions, celebrating executives and product advancements.

StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.

Presbyterian Support Central has partnered with Spark to revamp its tech, aiming to improve productivity for over 1,000 employees amid budget constraints.

BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.

A SolarWinds report shows only 43% of IT professionals believe their databases are AI-ready, with data quality and security concerns as major hurdles.