Shared services stories
Centralised technology buying could save NZD $3.9 billion over five years as Wellington consolidates digital systems and leadership.
Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.
Finance chiefs could lift profits by 2029 if they back AI with broader systems upgrades, Gartner said, as budgets rise.
Stricter EU pay rules are driving multinationals to centralise payroll data, with Payslip now processing 1.3 million payslips a year.
Compliance-heavy finance teams could cut manual pricing disputes as KPMG and Google Cloud roll out Gemini Enterprise tools at Cardinal Health.
The rollout will let DXC test agentic AI across its back office before packaging proven workflows for clients in multivendor environments.
HR teams at Garney will get direct access to employee records in SAP SuccessFactors, cutting manual handling as the builder modernises records management.
Finastra launches a central AI hub and names Chris McClellen as group head, boosting hiring in Atlanta and India to scale its initiatives.
OptiValue Tek and SFJ Business Solutions forge alliance to drive AI-led legacy modernisation and agentic enterprise transformation worldwide.
Most Indian finance chiefs now expect AI to speed up payments, tighten compliance and cut procurement costs, a new report says.
Month-end reporting could move faster for finance teams as a new assistant takes on routine close tasks while humans keep final sign-off.
The insurer is expanding beyond London, with a permanent Manchester base set to house technology and data teams supporting global operations.
The new Kuala Lumpur centre is set to bolster resilience and speed up real-time responses across the bank’s network in over 50 markets.
Rising costs and demand for real-time services are pushing retailers to standardise networks, as patchwork systems slow expansion and raise risk.
The expansion will make Malaysia DayOne's biggest global base, adding thousands of jobs as demand for cloud and AI capacity rises.
Finance staff at Lush UK now process more than 4,000 supplier invoices a month faster after automating accounts payable with Quadient and Xero.
Councils facing a 2028 overhaul could cut transition time by up to 30% as the tool targets costly integration work before vesting day.
Canadian startups risk losing critical backing and control as investors and buyers favour foreign tech, panellists warned at CIX Summit.
Staff shortages could leave GBP £2-4 billion in annual fees unrealised as firms use AI and outsourced teams to handle compliance work.
Norfolk, Suffolk and Hertfordshire fire services now share a cloud-based control hub to boost cross-border response and resilience.