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Short Message Service (SMS) stories

Keeper Security introduces hardware key as sole 2FA method

Keeper Security boosts cybersecurity with new support for hardware security keys as the solitary Two-Factor Authentication (2FA) method to deter remote attacks.

By Tom Raynel • 3 min read • Thu, 18th Jan 2024

Fintech

CBA & Vodafone collaborate to fight rising SMS scams in new venture

CBA and Vodafone join forces to combat the surge in SMS scams, using real-time intelligence to safeguard customers.

By Sean Mitchell • 2 min read • Wed, 6th Dec 2023

Multi-factor authentication

Rising cybersecurity threats prompt shift from traditional password methods

Rising cybersecurity threats prompt a shift from traditional, vulnerable password methods to phishing-resistant authentication solutions.

By Sean Mitchell • 3 min read • Mon, 27th Nov 2023

Customer Experience

Sydney firm Atomic.io shines in inaugural 2023 TMW 100 martech list

Sydney-based martech firm Atomic.io secures No. 2 spot for Innovation in Web/Mobile Platforms in the inaugural TMW 100 list.

By Imee Dequito • 3 min read • Fri, 10th Nov 2023

Customer Experience

Access4 launches new SMS service to fuel partner growth

Access4, the UCaaS provider, has launched a new SMS service to fuel partner network growth and increase customer retention.

By Catherine Knowles • 3 min read • Wed, 24th May 2023

Multi-factor authentication

The future of authentication: four trends to watch in 2023

In a year of economic uncertainty and geopolitical tensions, it should be no surprise that the digital landscape is fraught with cyberthreats.

By Andrew Shikiar • 4 min read • Mon, 19th Dec 2022

Risk & Compliance

KnowBe4 identifies email and SMS security risks for APAC

More than half of APAC office workers (59%) don't believe using their work email for personal activity is a security risk, according to a study by KnowBe4.

By Catherine Knowles • 3 min read • Tue, 22nd Feb 2022

Unified Communications

Zoom unveils a load of new updates and features

Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.

By Ryan Morris-Reade • 4 min read • Wed, 1st Dec 2021

Email Security

Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram

Over 150 scam apps that trick users into costly subscriptions have been discovered by Avast, including ones on the Google Play Store.

By Shannon Williams • 3 min read • Tue, 2nd Nov 2021

ServiceNow and Twilio introduce new messaging service

ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .

By Ryan Morris-Reade • 3 min read • Fri, 22nd Oct 2021

Customer Relationship Management

Video: 10 Minute IT Jams - A breakdown of Twilio Flex

In this interview, we speak to Twilio Flex director of product marketing Tim Richter, who will discuss one of the company's critical APIs, Twilio Flex.

By Nick Forrester • 5 min read • Thu, 16th Sep 2021

Email Security

Scam messages on the rise, organisations must take action

More than half of consumers lose trust in organisations after receiving scam messages, according to a global study from Callsign.

By Catherine Knowles • 3 min read • Fri, 2nd Jul 2021

Unified Communications

8x8 adds new business messaging features to Microsoft Teams

8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.

By Ryan Morris-Reade • 3 min read • Tue, 11th May 2021

Data Analytics

HubSpot boosts SMS marketing capabilities with MessageMedia

HubSpot partners with MessageMedia to add targeted SMS capabilities to its CRM platform, providing marketers with personalised cross-channel campaigns.

By Staff Writer • 2 min read • Thu, 10th Sep 2020