Supermarkets stories
A security expert says NZ's retail crime 'wave' is overstated, blaming inflation and new reporting systems rather than a crime explosion.
Retailers can now tie in-store ads to sales in real time, as QSIC seeks to make supermarket media easier to measure and buy.
Field teams can now act on shelf problems during store visits as EasyPicky's video analysis feeds Pitcher's sales workflow for consumer goods makers.
Police and retailers say the system is helping them target repeat offenders, with London pilots linked to more arrests, charges and convictions.
Retailers risk losing basket share as AI shoppers favour loyalty platforms that can verify offers and rewards in milliseconds.
The expansion should lift Forsana into more than 600 stores as it targets farmers and households with hydrogen peroxide products.
AoFrio shifts Chief Revenue Officer James Rice to Atlanta to spearhead US growth and deepen global ties for its connected cooler tech.
Once a 400-store giant of CDs and DVDs, Sanity has shrunk to a regional chain as downloads, streaming and rising costs reshape retail.
Australian firms are starting to reap AI gains in productivity and customer service, but trust and pricing models are now under pressure.
The airline deal puts an Indigenous-owned snack brand in front of hundreds of thousands of passengers and tests its ability to scale supply.
The hire comes as live facial recognition in British shops faces mounting scrutiny over privacy, accountability and safeguards for shoppers and staff.
Trust still trumps speed for refunds and complaints, with 90% of UK shoppers preferring human help on complex retail issues.
Control of the merged UK mobile venture gives Vodafone a freer hand as regulators monitor competition safeguards and network investment promises.
AI-generated shopping answers are steering more supermarket discovery, with local chains still beating Amazon in Australian grocery searches.
Australian banks are now trialling AI-led purchases under Visa's controls, as the payments group seeks to protect consent and spending limits.
Britons are far more likely to reject changing grocery prices than embrace them, with fairness and clear pricing still driving loyalty.
Shoppers at 48 FairPrice outlets will soon be able to scan and pay as they shop, after the supermarket group expands its smart cart rollout.
Shoppers should see fewer empty shelves as the grocery chain rolls out AI-driven replenishment across more than 1,000 UK stores and online.
Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.
Canary IT warns pharmacies to modernise integrated retail tech and loyalty tools or risk eroding margins amid rising costs and competition.