Twilio stories - Page 3
Twilio debuts Linked Audiences & Data Graph for Segment CDP
Thu, 6th Jun 2024
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data analytics
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cx
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martech
Twilio introduces Linked Audiences and Segment Data Graph, enhancing Twilio Segment's integration with data warehouses for real-time, actionable customer insights.
SquareX named most promising startup at Cyber Summit 2024
Tue, 21st May 2024
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cybersecurity
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microsoft
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cloud services
SquareX, recognised as the Most Promising Startup for Best Overall Performance at the Cyber Entrepreneurship Summit 2024, unveiled its cutting-edge browser-native security solution at the RSA conference.
Twilio unveils Unified Profiles & Agent Copilot for customised interactions
Thu, 28th Mar 2024
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Twilio introduces Unified Profiles and Agent Copilot to its Flex platform, using Segment's customer data to provide personalised, data-informed customer experiences and bolster employee productivity.
Twilio strengthens leadership with key appointments in cloud communications
Fri, 22nd Mar 2024
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hyperscale
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public cloud
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ai
Twilio enhances leadership team with Thomas Wyatt as President of Segment and Inbal Shani as Chief Product Officer, reflecting data and AI focus.
Smishing scam utilising Amazon Web Services uncovered
Thu, 22nd Feb 2024
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martech
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cybersecurity
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software development
SNS Sender uses Amazon's cloud services for 'smishing' scams, impersonating USPS notifications, according to cybersecurity firm SentinelLabs.
Twilio's data report shows AI & quality data key for success
Wed, 21st Feb 2024
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data analytics
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cx
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martech
Twilio's latest data report highlights the crucial role high-quality data and AI integration play in enterprise growth, spurred by a booming trend of data-centric operations.
Utilising AI voice technology to exceed Australian customer demands
Fri, 9th Feb 2024
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data analytics
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cx
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martech
Australian businesses employ AI voice technology to surpass customer expectations, transforming calls into actionable insights and personalising services.
Neo4j names Kristen Pimpini as VP for Asia Pacific region
Tue, 30th Jan 2024
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data analytics
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genai
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ai
Neo4j appoints tech industry veteran Kristen Pimpini as VP for the rapidly expanding Asia Pacific region, who is predicted to enhance growth with his two-decade leadership experience.
Twilio honours AI startups pushing innovation in customer engagement
Tue, 30th Jan 2024
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data analytics
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cx
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martech
Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.
SentinelLabs exposes FBot malware targeting cloud, payment services
Mon, 15th Jan 2024
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saas
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hyperscale
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public cloud
SentinelLabs details FBot, a distinct Python-based malware tool, focused on cloud and payment services. Unlike peers, FBot doesn't use Androxgh0st code.
CustomerAI fuels next generation of customer relationships
Thu, 24th Aug 2023
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cx
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martech
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Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
Twilio to deliver new customer-aware generative AI
Mon, 7th Aug 2023
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cx
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martech
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genai
Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.
AWS, Twilio expand partnership, focus on AI capabilities
Thu, 27th Jul 2023
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hyperscale
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public cloud
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cx
The extension of the longstanding partnership will place artificial intelligence capabilities at the fingertips of Twilio customers.
APAC marketers welcoming end of third-party cookies - report
Wed, 5th Jul 2023
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martech
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marketing
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cookies
APAC marketers embrace the phase-out of third-party cookies, recognizing the value of zero and first-party data, says Twilio research.
Twilio unveils CustomerAI; expands Google Cloud partnership
Thu, 8th Jun 2023
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data analytics
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public cloud
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cx
Twilio unveils CustomerAI ahead of SIGNAL and simultaneously expands on its long-standing partnership with Google Cloud.
Consumers remain cynical about artificial intelligence
Fri, 5th May 2023
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cx
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martech
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ai
Businesses are eagerly embracing the potential for AI to provide personalised customer experiences, but consumers remain cynical.
Rush to customer data platforms to drive efficient growth
Thu, 9th Feb 2023
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data analytics
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martech
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cdp
Customer data platforms have become a cornerstone of the modern technology stack as companies move to leverage an explosion of consumer data.
Consumers want personalisation, but don't trust brands with their data
Fri, 24th Jun 2022
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data analytics
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martech
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planning
Customers expect personalisation during every brand interaction but they don't trust brands to keep their personal data secure and to use it responsibly.
Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president
Fri, 3rd Jun 2022
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cx
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martech
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sap
Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.
Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer
Fri, 6th May 2022
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data analytics
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cx
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martech
Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.