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Twilio stories - Page 3

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Twilio debuts Linked Audiences & Data Graph for Segment CDP

Thu, 6th Jun 2024
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Twilio introduces Linked Audiences and Segment Data Graph, enhancing Twilio Segment's integration with data warehouses for real-time, actionable customer insights.
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SquareX named most promising startup at Cyber Summit 2024

Tue, 21st May 2024
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cybersecurity
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cloud services
SquareX, recognised as the Most Promising Startup for Best Overall Performance at the Cyber Entrepreneurship Summit 2024, unveiled its cutting-edge browser-native security solution at the RSA conference.
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Twilio unveils Unified Profiles & Agent Copilot for customised interactions

Thu, 28th Mar 2024
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Twilio introduces Unified Profiles and Agent Copilot to its Flex platform, using Segment's customer data to provide personalised, data-informed customer experiences and bolster employee productivity.
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Twilio strengthens leadership with key appointments in cloud communications

Fri, 22nd Mar 2024
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Twilio enhances leadership team with Thomas Wyatt as President of Segment and Inbal Shani as Chief Product Officer, reflecting data and AI focus.
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Smishing scam utilising Amazon Web Services uncovered

Thu, 22nd Feb 2024
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cybersecurity
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software development
SNS Sender uses Amazon's cloud services for 'smishing' scams, impersonating USPS notifications, according to cybersecurity firm SentinelLabs.
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Twilio's data report shows AI & quality data key for success

Wed, 21st Feb 2024
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data analytics
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Twilio's latest data report highlights the crucial role high-quality data and AI integration play in enterprise growth, spurred by a booming trend of data-centric operations.
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Utilising AI voice technology to exceed Australian customer demands

Fri, 9th Feb 2024
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Australian businesses employ AI voice technology to surpass customer expectations, transforming calls into actionable insights and personalising services.
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Neo4j names Kristen Pimpini as VP for Asia Pacific region

Tue, 30th Jan 2024
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data analytics
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genai
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ai
Neo4j appoints tech industry veteran Kristen Pimpini as VP for the rapidly expanding Asia Pacific region, who is predicted to enhance growth with his two-decade leadership experience.
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Twilio honours AI startups pushing innovation in customer engagement

Tue, 30th Jan 2024
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Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.
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SentinelLabs exposes FBot malware targeting cloud, payment services

Mon, 15th Jan 2024
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public cloud
SentinelLabs details FBot, a distinct Python-based malware tool, focused on cloud and payment services. Unlike peers, FBot doesn't use Androxgh0st code.
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CustomerAI fuels next generation of customer relationships

Thu, 24th Aug 2023
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Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
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Twilio to deliver new customer-aware generative AI

Mon, 7th Aug 2023
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Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.
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AWS, Twilio expand partnership, focus on AI capabilities

Thu, 27th Jul 2023
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The extension of the longstanding partnership will place artificial intelligence capabilities at the fingertips of Twilio customers.
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APAC marketers welcoming end of third-party cookies - report

Wed, 5th Jul 2023
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APAC marketers embrace the phase-out of third-party cookies, recognizing the value of zero and first-party data, says Twilio research.
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Twilio unveils CustomerAI; expands Google Cloud partnership

Thu, 8th Jun 2023
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Twilio unveils CustomerAI ahead of SIGNAL and simultaneously expands on its long-standing partnership with Google Cloud.
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Consumers remain cynical about artificial intelligence

Fri, 5th May 2023
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Businesses are eagerly embracing the potential for AI to provide personalised customer experiences, but consumers remain cynical.
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Rush to customer data platforms to drive efficient growth

Thu, 9th Feb 2023
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data analytics
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martech
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cdp
Customer data platforms have become a cornerstone of the modern technology stack as companies move to leverage an explosion of consumer data.
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Consumers want personalisation, but don't trust brands with their data

Fri, 24th Jun 2022
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data analytics
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martech
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planning
Customers expect personalisation during every brand interaction but they don't trust brands to keep their personal data secure and to use it responsibly.
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Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president

Fri, 3rd Jun 2022
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Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.
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Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer

Fri, 6th May 2022
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Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.