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User experience (UX) stories

OpenAI launches dots, always-on AI agents for work
Software-as-a-Service

OpenAI launches dots, always-on AI agents for work

The new service lets users delegate ongoing work to persistent agents that can act across apps, raising fresh privacy and control questions.

By Mara Sugue • 4 min read • Last week
NETSCOUT launches AI copilot for outage investigations
DevOps

NETSCOUT launches AI copilot for outage investigations

It aims to help operations teams pinpoint outage causes faster by turning packet data into plain-language answers, evidence and follow-up prompts.

By Raphael Veloso • 4 min read • Last week
NETSCOUT adds MCP links to Omnis AI Insights platform suite
Data governance

NETSCOUT adds MCP links to Omnis AI Insights platform suite

The upgrade gives IT teams direct access to curated network evidence in AI tools, helping cut token use while improving incident checks.

By Raphael Veloso • 4 min read • Last week
HSBC launches HSBCnio for corporate clients in Asia
Digital Transformation

HSBC launches HSBCnio for corporate clients in Asia

Corporate treasurers in Asia can now access cash, payments and lending data inside their own workflows as HSBC rolls out HSBCnio across multiple markets.

By Karen Joy Bacudo • 3 min read • Last week
Shopify launches Canvas AI workspace for store design
Software-as-a-Service

Shopify launches Canvas AI workspace for store design

Merchants can now tweak storefront layouts and code in one workspace, as Shopify rolls out Canvas to cut reliance on design expertise.

By Karen Joy Bacudo • 3 min read • Last week
Europeans back slower bank checks to cut fraud risk
Data Protection

Europeans back slower bank checks to cut fraud risk

Most consumers surveyed across six European markets would accept longer bank checks if that meant a lower chance of fraud, Fourthline found.

By Mara Sugue • 4 min read • Last week
OpenAI adds plugin extensions across ChatGPT & Codex
Software-as-a-Service

OpenAI adds plugin extensions across ChatGPT & Codex

Developers can now build apps into ChatGPT and Codex, with OpenAI opening the door to sidebar tools, panels and file viewers.

By Mara Sugue • 3 min read • Last week
OpenAI launches ChatGPT sign-in for 16 partner tools
Software-as-a-Service

OpenAI launches ChatGPT sign-in for 16 partner tools

ChatGPT Plus and Pro users can now share their subscription allowances across partner software, cutting setup steps and password clutter.

By Mara Sugue • 3 min read • Last week
V2 AI wins AWS agentic AI competency in Asia Pacific
Digital Transformation

V2 AI wins AWS agentic AI competency in Asia Pacific

The accreditation could help regulated firms in Asia Pacific choose a partner for deploying agentic AI on AWS with stronger governance and security.

By Joseph Gabriel Lagonsin • 3 min read • Last week
SEB Baltic taps Entersekt for payment authentication
Data Protection

SEB Baltic taps Entersekt for payment authentication

The deal gives the Baltic bank a risk-based way to cut card fraud while reducing friction for online shoppers across the region.

By Karen Joy Bacudo • 4 min read • Last week
Meta dominates AI glasses market as shipments surge 263%
Wearables

Meta dominates AI glasses market as shipments surge 263%

The market's rapid expansion is fuelling privacy and cost concerns as display-less models make up 96% of shipments and Meta holds 94%.

By Raphael Veloso • 4 min read • Last week

Stories from Other Regions

User experience (UX) stories

PUNTR raises USD $500,000 to grow US sports challenge app
Personalisation

PUNTR raises USD $500,000 to grow US sports challenge app

The cash will fund product development as the Los Angeles-based startup builds personalised sports challenges for US fans beyond live viewing.

By Raphael Veloso • 3 min read • Last week
UK consumers trust AI less with payments than health
Data Protection

UK consumers trust AI less with payments than health

The finding highlights a trust gap that could slow AI adoption in payments, with only 22% of UK consumers willing to use it there.

By Karen Joy Bacudo • 4 min read • Last week
ZYMIX launches UK social superapp combining chat & payments
Fintech

ZYMIX launches UK social superapp combining chat & payments

It aims to cut app switching for British users by linking messaging, events, social content and peer-to-peer payments in one place.

By Karen Joy Bacudo • 4 min read • Last week
Bangkok student builds flood map used 13,000 times
Smart Cities

Bangkok student builds flood map used 13,000 times

The free site helped commuters check flooded routes during Bangkok's disaster zone conditions, logging more than 13,000 uses in its first day.

By Raphael Veloso • 4 min read • Last week
Bunjang opens official store on Carousell Singapore
Customer Experience

Bunjang opens official store on Carousell Singapore

Singapore shoppers can now buy Korean secondhand goods in one checkout, with fees included and trusted delivery for fan collectibles and fashion.

By Raphael Veloso • 4 min read • Last week
Hisense marks 20 years in Australia with home push
Internet of Things

Hisense marks 20 years in Australia with home push

Its local range now spans fridges, laundry and connected devices, as the brand seeks to hold shelf space in a crowded market.

By Mara Sugue • 4 min read • Last week
Crestron launches Collab Compute in India at InfoComm
Unified Communications

Crestron launches Collab Compute in India at InfoComm

The hardware platform targets hybrid meeting demand as Indian firms look to standardise room technology across offices and keep support manageable.

By Sofiah Nichole Salivio • 4 min read • Last week