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User experience news stories

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Security Information and Event Management (SIEM)
LogRhythm updates SIEM Platform with latest innovations
LogRhythm has announced the launch of version 7.9 of the LogRhythm SIEM Platform and updates to LogRhythm NDR and LogRhythm UEBA.
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Artificial Intelligence
Dynatrace extends automatic release validation capabilities
Dynatrace has extended its platform release validation capabilities to improve user experience at every stage of the software development lifecycle.
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Voice recognition
Renesas and Cyberon expand services with voice recognition
“We are honoured to collaborate with Renesas to simplify the development of embedded voice recognition functions."
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Cybersecurity
FIDO Alliance releases guidelines for optimising UX with FIDO Security Keys
The new guidelines aim to accelerate multi-factor authentication deployment and adoption with FIDO security keys.
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Consumer
Adobe survey reveals link between brand trust and consumer buy-in
Adobe has announced results from a study, which finds a strong correlation between brand trust and consumer behaviour.
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Customer experience
How focusing on user experience will help your online marketplace thrive
Setting up a successful online marketplace calls for more than mere systems integration.
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Contact Centre
Genesys optimises customer journeys with new solution
Genesys is expanding its existing orchestration capabilities with deeper customer journey analytics in order to enable businesses to be more people-centric.
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Secure access service edge / SASE
Cisco unveils new cloud-managed networking offerings
Cisco has announced new cloud management capabilities that offer a unified experience across the Cisco Meraki, Cisco Catalyst and Cisco Nexus portfolios.
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WalkMe
What about us? Why user experience should be integral to your digital transformation program this year
The investment your organisation makes in platforms and processes will be wasted if you fail to get end users on board, warns WalkMe Australia and New Zealand regional vice president Clarence Dent.
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Cybersecurity
Trends for the modern workplace in 2022 and beyond
As hybrid work becomes the norm attention is turning to how to maintain productivity and culture with a geographically dispersed workforce.
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Digital Transformation
Hyland partners with Espire for enhanced BX technology solutions
Hyland has partnered with Espire to deliver an enhanced range of Business Experience (BX) technology with advanced content management solutions.
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Customer experience
Five ways to deliver the total experience to customers
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?
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Smartphone
New technology from OPPO extends the life of lithium batteries
OPPO's Battery Health Engine extends the life of lithium batteries for better user experience and environment sustainability.
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Microsoft
Video: 10 Minute IT Jams - An update from Comvita on new Microsoft collaboration
Comvita has recently announced and put in place a variety of interactive sensory experiences for consumers, collaborating with Microsoft to implement its Hololens technology technology.
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Cisco ThousandEyes
‘Evidence and escalate’ is the new mantra for taking A/NZ businesses digital
To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.
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DevOps
Empowering security teams to be UX innovators
When development, security and operations teams collaborate, they can deliver system reliability and exceed customer expectations.
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Digital Transformation
Employee experience to take on even greater importance in 2022
"In 2022, the user experience will become paramount for true digital adoption as while technology is indeed digital, users are human."
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Gartner
TX strategy crucial in transforming Govt services, report finds
By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner.
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Digital Transformation
How modern technology solutions help insurers provide a better customer experience
In a market that values hyper-personalisation over all else, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public.
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Security
F5 extends Shape Security portfolio to protect against account takeover attacks
F5 has announced multiple security offerings with the intention of helping to safeguard digital experiences with comprehensive account takeover protection.
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Data Protection
Acquia officially receives 'protected' stamp from IRAP assessment
This confirms that Acquia Drupal Cloud has achieved the Australian government security status of Protected on selected deployments.
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Cloud
OpenText expands capabilities in latest Cloud Editions release
OpenText is adding new capabilities to its Business Network Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
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User experience
How should cloud-centric organisations prioritise data protection?
Organisations can embrace digital transformation with confidence by including these critical considerations in data protection strategy planning and execution.
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Mobile data
Dynatrace introduces Session Replay, revamping mobile UX
The enhancements open the door for digmance feature adoptions ital teams to further optimise the user experience, performance feature adoptions and conversions of their mobile apps.