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User experience (UX) Stories - Page 5

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User experience (UX) stories

Samsung unveils Galaxy S26 FE with AI & camera boost
Customer Experience

Samsung unveils Galaxy S26 FE with AI & camera boost

The handset enters a crowded premium market in Australia with seven years of updates, a new AI suite and a better camera system.

By Sofiah Nichole Salivio • 4 min read • Last month
The internet times are a'changing Fastly
Digital Transformation

The internet times are a'changing Fastly

Bot traffic is forcing Fastly to adapt its edge cloud tools as publishers and AI firms battle over caching, access and data protection.

By Donovan Jackson • 5 min read • Last month
TD SYNNEX expands PartnerFirst with new partner tools
Customer Relationship Management

TD SYNNEX expands PartnerFirst with new partner tools

New lifecycle, quoting and messaging tools aim to help channel partners spot deals sooner and cut manual work across sales and renewals.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI agents expose revenue gaps across major websites
Customer Experience

AI agents expose revenue gaps across major websites

Most major websites are unprepared for AI agents, with D3 Research finding 84% of readable policy files scored a D or F.

By Mark Tarre • 4 min read • Last month
Infobip launches SIM-based number verification for operators
Digital Transformation

Infobip launches SIM-based number verification for operators

The new service could help mobile operators earn from identity services as businesses seek safer alternatives to one-time passwords.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Fourthline wins EU QTSP status for digital signatures
Data Protection

Fourthline wins EU QTSP status for digital signatures

Banks and fintechs can now verify customers and issue legally recognised signatures in one flow, after Fourthline Trust Services gained EU QTSP status.

By Mark Tarre • 3 min read • Last month

Stories from Other Regions

User experience (UX) stories

Nordis launches ExpressoPay One-Click for payments
Digital Transformation

Nordis launches ExpressoPay One-Click for payments

It could reduce friction for bill payments and refunds by letting consumers act from the same message instead of logging into a portal.

By Karen Joy Bacudo • 3 min read • Last month
Passpack launches iOS app & Chrome password extension
Software-as-a-Service

Passpack launches iOS app & Chrome password extension

Mobile and browser access should cut risky workarounds for small businesses still sharing logins through texts, notes and spreadsheets.

By Sean Mitchell • 4 min read • Last month
Fore Excel opens India pre-booking for the XREAL Aura
Gaming

Fore Excel opens India pre-booking for the XREAL Aura

Indian buyers can now reserve XREAL AURA glasses for a capped final price of INR 1,45,000 plus GST, with INR 9,999 credit upfront.

By Sofiah Nichole Salivio • 4 min read • Last month
Central Coast Council adopts Adobe tools in digital overhaul
Software-as-a-Service

Central Coast Council adopts Adobe tools in digital overhaul

Paper-heavy approvals and resident services should speed up as the council phases in Adobe software to cut delays, errors and privacy risk.

By Sean Mitchell • 4 min read • Last month
Australian shoppers trust AI more than sales staff
Digital Transformation

Australian shoppers trust AI more than sales staff

A survey of 500 consumers found 76% trust AI shopping recommendations as much as, or more than, advice from retail sales staff.

By Karen Joy Bacudo • 4 min read • Last month
Australians want embedded travel cover, Cover Genius says
Fintech

Australians want embedded travel cover, Cover Genius says

Three in four Australians would switch booking platforms for automatic travel cover, as trust in AI-led protection decisions remains low.

By Sean Mitchell • 4 min read • Last month
NatWest launches Be My Eyes pilot for blind customers
Data Protection

NatWest launches Be My Eyes pilot for blind customers

Blind and low-vision customers will be able to complete routine banking tasks by video call without visiting a branch, as NatWest tests the service.

By Karen Joy Bacudo • 3 min read • Last month
Starling launches AI assistant for small business customers
Data Protection

Starling launches AI assistant for small business customers

Small firms using the app can now automate tax set-asides and invoice checks as banks race to curb fraud and cut admin.

By Karen Joy Bacudo • 3 min read • Last month
Australian firms shift to open, flexible access systems
Digital Transformation

Australian firms shift to open, flexible access systems

Pressure to avoid vendor lock-in is pushing Australian organisations towards open access systems that can adapt as security needs change.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Baton Rouge Telco calculators drive USD $4m in loans
Software-as-a-Service

Baton Rouge Telco calculators drive USD $4m in loans

The tools have already started 150 loan applications and delivered a 17.7% conversion rate, giving the credit union new visibility into lending demand.

By Sofiah Nichole Salivio • 4 min read • Last month
Walmart adds tap-to-pay at select US stores & clubs
Fintech

Walmart adds tap-to-pay at select US stores & clubs

Shoppers will soon be able to tap phones and cards at Walmart tills, as the retailer rolls out contactless checkout across US stores by 2026.

By Karen Joy Bacudo • 3 min read • Last month
Consumers may switch banks over authentication, says survey
Multi-factor authentication

Consumers may switch banks over authentication, says survey

Fraud controls are becoming a deal-breaker, with more than two in five consumers saying they could switch banks over authentication alone.

By Karen Joy Bacudo • 3 min read • Last month