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West’s Unified Communication Services stories

EXCLUSIVE: Trends in the UC industry and how resellers can capitalise on them
Unified Communications

EXCLUSIVE: Trends in the UC industry and how resellers can capitalise on them

Recently we spoke with tech stalwart Randy McGraw on trends in the unified communications industry and just how the channel can capitalise on them.

By Ashton Young • 3 min read • Mon, 8th May 2017
How to keep employees present and productive in conference calls
Unified Communications

How to keep employees present and productive in conference calls

Hybrid meetings often create a disconnect, with 57 percent of employees feeling like they're forgotten about when dialing in remotely.

By Kai Ping Lew • 2 min read • Fri, 28th Apr 2017
To meet or not to meet: Are workplace meetings a waste of time?
Unified Communications

To meet or not to meet: Are workplace meetings a waste of time?

While some workers look at meetings as a vital necessity for success, others look at them as a complete waste of time and completely unnecessary.

By Shannon Williams • 3 min read • Thu, 23rd Mar 2017
The UC tussle between Cisco, Microsoft and Google - and they're just getting started
Unified Communications

The UC tussle between Cisco, Microsoft and Google - and they're just getting started

There is a true battle going on between the three heavyweights, with all offering unique products that are in fact subtly similar.

By Ashton Young • 2 min read • Mon, 27th Feb 2017