Work from home news stories
Customer service agents don't want to return to contact centres
A new report has revealed that 85% of customer service agents want to work full-time at home and not return to contact centre offices.
Achieving sustainability with better information management
As organisations look to meet requirements around environmental, social and governance aspects, they see increased demands on their internal processes.
Five data fundamentals to quash cybercrime
Cybercriminals have never been happier, with constantly growing data footprints and operational disruption escalating the potency of cybercrime.
Hands-on review: Logitech 4k Pro Webcam
With work from home (WFH) scenarios becoming more common place. We have a look at a high end webcam from Logitech.
Cloud ERP critical to manufacturers’ bid in work-from-anywhere vision
"Anywhere operations" is one of the top five trends that will impact manufacturers' future platforms and business strategies.
2degrees launches new business product to tackle hybrid engagement problems
2degrees has launched its new Group Text business product to help solve many of the challenges that have come from hybrid work and engagement.
70% of companies will shift to a hybrid work model post-pandemic - Forrester
Forrester has released a new report predicting that 70% of US and European companies will shift to a hybrid work model post-pandemic.
Work from anywhere – provisioning the new hybrid business model
All employees must be properly equipped to work in this next normal, with all content presented to them exactly as it was before the pandemic.
3 days at home, 2 days in the office? What's the ideal working scenario in the new COVID-19 normal?
The days of physically reporting to an office every day of the workweek are not likely to resume once the COVID-19 pandemic is over.
Nutanix research: Aussies not keen to return to the office
According to the research, Australia’s success with working from home has meant that just 1% of workers plan to return to the office in 2021.
Nitro report: remote workers need better document handling
“Before the halo dims, we need to proactively address the workflow and productivity challenges workers continue to face when working remotely.”
New data reveals correlation between cyber attacks and work from home initiatives
“Our fundamental shift to working remotely has dramatically underscored the need for comprehensive security, as well as IT guidance and training to avoid breaches."
10 cybersecurity risks to consider when transitioning back to the office
According to BSI, working from home (WFH) and working from office (WFO) scenarios should be applied by organisations interchangeably when reopening, with an aim to mitigate potential cybersecurity risks and ensure data privacy regulations are not violated.
Video: How to plan for a post-pandemic workforce
Jabra A/NZ managing director and thought-leader David Piggott shares his perspective on what we have to gain as we navigate into the unknown.
Australians keen to continue working from home, study finds
There may some inherent biases at play – younger employees are less likely to be offered a permanent work from home arrangement or have offered to work from home but their employer has declined.
Video: The changing face of video collaboration
Logitech NZ B2B/video conferencing account manager Colin Hewett explains what businesses are looking for now that the office has changed forever.
Research: Tech execs’ priorities in the ‘new normal’
AppDynamics’ new research reveals 95% of organisations have changed their technology priorities because of the COVID-19 pandemic.
Video: How to make remote work, work for the channel
Two Ingram Micro NZ business development managers explain how to make work from home benefit any business and its employees.
How companies can stay secure while employees work from home
While working from home may seem like an easy solution for workers, the reality can be quite challenging for IT teams.
Australians choose better work / life balance over better pay
“Employers are fast realising these non-monetary benefits help to build a satisfied, motivated, productive and loyal workforce.”
A 10 minute guide to decluttering & setting up the ideal workspace
If your workspace is making you feel anxious, stressed or generally disorganised it’s time to make a change, and you will be thankful you did!
Could telecommuting work for your start up?
Start Up begins a new series looking at different ways you can use technology to get the most from your team while keeping costs down.