Workplace automation stories - Page 3
How non-technical teams can learn to embrace AI
Tue, 16th Dec 2025
#
devops
#
digital transformation
#
apm
Non-technical teams can learn to embrace AI by champion-led experiments, simple tools and clear leadership to boost productivity safely.
Kore.ai brings AI agent automation to Microsoft 365 suite
Wed, 19th Nov 2025
#
data protection
#
rpa
#
ai
Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.
Why enterprise AI keeps looking backwards instead of moving forward
Tue, 14th Oct 2025
#
digital transformation
#
llms
#
ai
Many enterprise AI systems mimic human tasks, limiting innovation; experts urge shifting to machine-native designs for transformative potential beyond imitation.
AI adoption grows in Australia & New Zealand but skills lag
Thu, 9th Oct 2025
#
ai
#
productivity
#
workplace automation
AI adoption is rising fast in Australia and New Zealand, but most workers lack training, hindering businesses from realising true benefits of the technology.
monday.com launches AI agents & upgrades to power workplace automation
Thu, 25th Sep 2025
#
crm
#
martech
#
cdp
monday.com launches AI agents and upgrades to boost automation, enhancing sales, marketing, and enterprise controls for over 250,000 users worldwide.
Behind the bots: Rebuilding agent trust in the age of AI
Tue, 23rd Sep 2025
#
cx
#
martech
#
ai
Contact centres in Australia and New Zealand embrace AI for efficiency but face challenges in rebuilding trust and support for human agents amid rising job anxieties.
Incremental intelligence: The case for AI as an intern, not a partner
Mon, 22nd Sep 2025
#
data analytics
#
partner programmes
#
risk & compliance
Treat AI like an intern, not a partner: start with small tasks, verify accuracy, and only promote its role once reliability is proven to manage risk effectively.
Workday acquires Sana for USD $1.1 billion to boost AI at work
Wed, 17th Sep 2025
#
edutech
#
digital transformation
#
hcm
Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.
Deel launches AI Workforce to streamline global HR & payroll
Tue, 19th Aug 2025
#
hcm
#
ai
#
hybrid & remote work
Deel launches AI Workforce, offering seven AI agents to automate HR and payroll tasks across 150+ countries, easing understaffing pressures globally.
Agents reshape work as guardian AI addresses new risks
Tue, 17th Jun 2025
#
document management
#
digital transformation
#
ecm
Agentic AI agents are transforming work, boosting productivity and privacy, while guardian AI tackles emerging risks in AI autonomy and security.
AI agents reshape workplace roles, freeing employees for key tasks
Wed, 11th Jun 2025
#
data analytics
#
digital transformation
#
genai
AI agents are transforming workplaces by automating routine tasks, freeing employees to focus on complex, strategic work across industries like recruitment and manufacturing.
How to calculate your utilization: Professional Services 101
Mon, 18th Mar 2024
#
devops
#
partner programmes
#
rpa
Determining your consultancy's utilisation – involves assessing billable hours as a proportion of total hours worked, with automation offering time-saving calculation benefits.
Salesforce launches next gen of its conversational AI assistant
Fri, 15th Sep 2023
#
data analytics
#
martech
#
cdp
Einstein Copilot is a new generative AI-powered conversational assistant for every Salesforce application, baked seamlessly into the flow of work.
Ivanti adds greater automation capabilities to Enterprise Service Management portfolio
Wed, 19th Aug 2020
#
service management
#
ivanti
#
workplace automation
Ivanti enhances its enterprise service management portfolio with biometric authentication and automation bots.
AI adoption stalling despite huge industry growth
Fri, 28th Feb 2020
#
rpa
#
ai
#
ey
Despite the APAC region's AI potential, trust issues, biases, and lack of transparency stall adoption, as revealed in an Ernst and Young poll.
Are you ready for the hyperautomation wave?
Wed, 19th Feb 2020
#
rpa
#
workplace automation
#
workflow automation
Hyperautomation, a top 2020 strategic tech trend per Gartner, integrates AI, RPA, and process mining to enhance workplace efficiency and elevate human roles.
Humans to be working alongside robots in retail within 5 years - Gartner
Wed, 5th Feb 2020
#
robots
#
rpa
#
ai
Retailers will embed robots into their workforce by 2025, with AI and automation transforming warehouse operations, says Gartner.
Gartner: AI to replace 69% of a manager's workload
Fri, 24th Jan 2020
#
uc
#
martech
#
ai
A Gartner report foresees AI replacing 69% of managers' workloads, redistributing focus to learning, performance management, and goal setting within four years.
Nintex adds raft of process templates for customers
Wed, 15th Jan 2020
#
rpa
#
apm
#
lcnc
The gallery includes more than four dozen templates across business departments such as IT, operations, procurement, sales, marketing, HR and finance.
ANZ employees open to next-gen tech in the workplace
Wed, 24th Jul 2019
#
uc
#
ai
#
contact centre
45% of Australians and 49% of New Zealanders appreciated specific tools such as AI and bots, because they believe it enables them to focus on other things.