About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 4
Majority of UK teachers rely on AI, despite training gap
Last month
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edutech
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it training
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ai
A significant 60% of UK teachers are now integrating artificial intelligence into their work, revealing a major shift in educational practices, according to Twinkl.
Remote work boosts productivity & staff retention rates
Last month
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hybrid & remote work
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productivity
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forbes
As businesses debate the merits of remote versus in-office work, experts warn that clinging to traditional models may lead to employee dissatisfaction and talent loss.
Rising inflation prompts pay rise demands among tech staff
Last month
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inflation
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pd
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employee retention
A new guide reveals that tech employees in Australia are increasingly assertive about pay demands, yet many struggle to negotiate raises amid rising living costs.
Manulife engages 75% workforce with GenAI tools globally
Last month
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digital transformation
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cx
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data science
Manulife reports that over 75% of its global workforce is now utilising its GenAI tools, including the newly launched ChatMFC, enhancing efficiency and innovation.
Weebit and EMASS reveal ReRAM edge AI advancements
Last month
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iot
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cleantech
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collaboration
Weebit Nano and EMASS have announced a partnership to explore ReRAM technology for enhanced energy efficiency in edge AI computing.
EYDS acquires Kreatif to boost Microsoft tech services
Last month
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crm
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digital transformation
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erp
EY Digital Solutions has acquired Kreatif, enhancing its Microsoft Dynamics 365 capabilities in Indonesia and Asean, adding 114 professionals to its team.
Vertiv to showcase innovations at Data Centre World 2025
Last month
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digital transformation
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ai
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cleantech
Vertiv is set to sponsor the VIP Lounge at Data Centre World 2025, showcasing innovations in liquid cooling tailored for AI and high-density computing.
Hackers exploit botnet to attack Microsoft 365 accounts
Last month
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edutech
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mfa
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cybersecurity
A newly uncovered botnet of over 130,000 compromised devices is exploiting Microsoft 365 accounts through password spraying attacks, raising security alarms.
Arlo & SmartThings enhance home security partnership
Last month
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iot
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smart home
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data privacy
Arlo Technologies expands its partnership with Samsung SmartThings to enhance home security, introducing advanced features like AI object detection this spring.
Stress & burnout rise among Europe's IT professionals
Last month
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it training
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isaca
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it professionals
European IT professionals report high levels of stress and burnout, with 73% linked to demanding roles, emphasising the urgent need for better workplace support.
Advanced persistent threats rise by 74% in 2024 report
Last month
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malware
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advanced persistent threat protection
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cybersecurity
A recent Kaspersky report reveals a concerning 74% rise in advanced persistent threats within companies, affecting over 25% of organisations this year.
UK sees 63% rise in savings accounts used for fraud
Last month
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credit card fraud
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money laundering
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fraud
Reports indicate a staggering 63% rise in the misuse of savings accounts for fraud in the UK last year, outpacing a 12% increase in current accounts.
Women in tech share insights ahead of International Women's Day
Last month
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software development
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iwd
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stem
In anticipation of International Women’s Day, women at Assured Data Protection shared insights on mentorship, learning, and inclusivity in tech careers.
Companies eager to adopt AI face data quality challenges
Last month
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data analytics
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digital transformation
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partner programmes
New research from Semarchy reveals a stark contrast between businesses' ambition to invest in AI and their concerns about data quality, with only 46% trusting their data.
MSP report forecasts growth in revenue & cybersecurity
Last month
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saas
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dr
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data analytics
N-able's latest MSP Horizons Report reveals a buoyant outlook for the managed services sector, with 59% of providers expecting revenue growth of 20% by 2025.
IBC selects eight projects for 2025 media innovation
Last month
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uc
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digital twins
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ai
IBC has unveiled eight projects for its 2025 Media Innovation Programme, collaborating with firms like Verizon and BT to tackle key media technology challenges.
Accenture highlights AI autonomy in Technology Vision 2025
Last month
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robots
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digital transformation
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cx
Accenture's Technology Vision 2025 report unveils AI's transformative potential, highlighting trust as key to leveraging its capabilities for businesses.
New Zealanders spent 24 million hours on hold in 2024
Last month
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uc
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it training
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cx
A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.
Forrester highlights AI benefits & challenges in OSS use
Last month
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open source
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ai
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collaboration
Forrester has unveiled two reports analysing the benefits and hurdles of open-source software in AI, highlighting cost and governance as key challenges.
Red Hat partners with Orange for telco cloud transformation
Last month
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uc
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network infrastructure
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sd-wan
Red Hat and Orange have teamed up to bolster Orange's international networks, implementing a cloud-native telco infrastructure using Red Hat technologies.