Latest news - Page 12

Leading through uncertainty: Women's leadership skills are no longer 'soft' - they're essential
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iwd
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gender equality
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aotearoa
As complexity deepens globally, women's leadership skills have become essential, showcasing adaptability, collaboration, and relational strength in Aotearoa's uncertain landscape.

Blended travel boom amidst cost-of-living pressures rise
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extend
Crowne Plaza's latest research reveals a surge in blended travel, with 66% of UK and US travellers merging work and leisure amidst rising living costs.

Accenture highlights AI autonomy in Technology Vision 2025
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robots
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digital transformation
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cx
Accenture's Technology Vision 2025 report unveils AI's transformative potential, highlighting trust as key to leveraging its capabilities for businesses.

New Zealanders spent 24 million hours on hold in 2024
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uc
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it training
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cx
A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.

Businesses face GBP £500k hourly cost from IT outages
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microsoft
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software updates
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cloud services
The recent Microsoft 365 outage has affected thousands globally, emphasising the need for businesses to prepare for costly IT disruptions, warns Bionic.

Afterpay Day 2025 report reveals consumer behaviour trends
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ecommerce
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digital marketing
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afterpay
Afterpay's Afterpay Day Unlocked: 2025 report reveals a surge in consumer interest, with 50% of customers ready to seize retail opportunities this year.

Report reveals growing revenue gap in B2B content marketing
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ecm
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cx
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martech
Report reveals a widening revenue gap in B2B content marketing, highlighting challenges for CMOs in linking increased budgets to tangible revenue outcomes.

IWD 2025: Course-correcting AI for the women’s perspective: An open letter to the Tech industry
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biometrics
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ai
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ai ethics & governance
As AI increasingly shapes the future, a call for the tech sector to address gender bias emerges, demanding diverse voices in the datasets that train our models.

Salesforce launches Agentforce 2dx to optimise AI workflows
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digital transformation
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cx
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martech
Salesforce has rolled out Agentforce 2dx, a cutting-edge digital labour platform that integrates AI agents into business workflows for enhanced efficiency.

Salesforce debuts AgentExchange for digital labour market
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martech
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cdp
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agentic ai
Salesforce has launched AgentExchange, a marketplace for its Agentforce platform, engaging over 200 partners to enhance AI agent functionalities.

DeepL launches Clarify to enhance AI translation interactivity
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martech
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personalisation
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cdp
DeepL has unveiled Clarify, a new feature aimed at improving interactivity in AI translations for businesses, enhancing user engagement and precision.

Instant raises $18 million to expand eCommerce solutions
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cx
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martech
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ecommerce
Instant, an eCommerce retention marketing platform, has secured $18 million in Series A funding, boosting its valuation to over $100 million.

Adobe Summit 2025: Digital innovation set to light up Las Vegas
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data analytics
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digital transformation
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martech
Adobe Summit 2025 will showcase digital innovations in Las Vegas from March 18-20, focusing on AI-powered marketing automation and new creative tools.

IWD 2025: Far-reaching influence: the impact of women in business
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cleantech
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sustainability
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iwd
As International Women's Day 2025 approaches, the impact of women in business highlights both progress and challenges in achieving workplace equality.

Crisis communications in the AI era – Are you ready for the new robots, machines and engines?
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digital transformation
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cx
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martech
As AI revolutionises our lives, companies must prepare for its impact on crisis management, addressing risks and harnessing opportunities to protect their reputation.

IWD 2025: Triathlons to boardrooms: The power of sport in leadership
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sports
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leadership
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iwd
On International Women's Day, a tech leader shares how her journey in sports instilled resilience and leadership skills that empowered her in a male-dominated industry.

The race to six: Navigating the path to sustainable growth
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data analytics
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digital transformation
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cx
CEOs across industries share a common challenge: the quest for sustainable growth. Aiming for six per cent annual growth, firms must optimise processes and harness automation.

How finance teams can catch fraud early and increase audit efficiency
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risk & compliance
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genai
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ai
Finance teams are urged to enhance fraud detection and audit efficiency as businesses face increasing revenue losses and evolving tactics amidst economic pressures.

Breaking barriers: Women in IT and the path to equality
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cybersecurity
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iwd
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gender equality
On International Women's Day, women in IT advocate for equality, emphasising mentorship and the importance of representation in a male-dominated industry.

Bloomreach expands in APAC with key leadership hire
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cx
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martech
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personalisation
Bloomreach has appointed Kris Fagan as Vice President for APAC, marking its commitment to e-commerce personalisation and expanding its footprint in the region.