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Levanta acquires Perch+ to expand Amazon marketplace
Marketing Technologies

Levanta acquires Perch+ to expand Amazon marketplace

Hundreds of Amazon sellers and publishers will join a larger partner marketplace as Levanta folds Perch+ into its platform.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Paytronix loyalty report spotlights early retention gap
Customer Experience

Paytronix loyalty report spotlights early retention gap

The first 90 days after sign-up now decide whether restaurant loyalty members become regulars or churn, the report says.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Bazaarvoice launches API to boost AI review discovery
Marketing Technologies

Bazaarvoice launches API to boost AI review discovery

Brands may need to adapt review content for AI search, as Bazaarvoice’s new API makes user-generated ratings crawlable for recommendation engines.

By Sofiah Nichole Salivio • 4 min read • Last month
Gainsight adds MCP support for AI retention workflows
Customer Relationship Management

Gainsight adds MCP support for AI retention workflows

The update could let customer success teams automate renewals and risk response with AI agents while keeping existing access controls intact.

By Sofiah Nichole Salivio • 4 min read • Last month
Cursor 3 retools coding workspace around AI agents
Robotic Process Automation

Cursor 3 retools coding workspace around AI agents

Developers can now juggle local and cloud AI agents in one workspace, as Cursor 3 shifts its focus from editing files to managing workflows.

By Sean Mitchell • 4 min read • Last month
Rithum appoints Mausam Bhatt as Chief Product Officer
Data Analytics

Rithum appoints Mausam Bhatt as Chief Product Officer

The hire comes as the software group steps up AI and automation across its commerce platform, aiming to simplify operations for retailers and brands.

By Sofiah Nichole Salivio • 4 min read • Last month
Brands are losing the Buy Box and up to 80% of marketplace sales with it
Customer Experience

Brands are losing the Buy Box and up to 80% of marketplace sales with it

Unauthorized sellers can capture most marketplace sales when they seize the Buy Box, leaving brands with lost revenue and weaker control.

By Paolo Emilio Ascoli • 4 min read • Last month
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
Digital Transformation

AI expert reveals the 'New Currency' in AI discovery for eCommerce brands

Mid-sized Shopify brands can now beat bigger rivals in AI shopping results if their product data is clearer, not louder.

By Sangeeta Mudnal • 4 min read • Last month
Google launches Gemma 4 open AI models for devices
Internet of Things

Google launches Gemma 4 open AI models for devices

Open-weight AI is getting a wider reach as Gemma 4 can run from phones to high-end GPUs, with local use and 128K context support.

By Mark Tarre • 4 min read • Last month
Microsoft launches three new MAI AI models for Foundry
Generative AI

Microsoft launches three new MAI AI models for Foundry

Developers gain faster tools for speech, voice and image apps as Microsoft adds three in-house MAI models to Foundry and Copilot.

By Sean Mitchell • 3 min read • Last month
Datadog launches Experiments to track product impact
DevOps

Datadog launches Experiments to track product impact

Product teams can now measure A/B tests against revenue and usage data in one place, as Datadog widens into experimentation.

By Mark Tarre • 4 min read • Last month
Cloudflare, WatchGuard warn cloud security assumptions fail
Firewalls

Cloudflare, WatchGuard warn cloud security assumptions fail

Rising identity-based attacks and exposed cloud services are forcing Australian organisations to rethink security assumptions as threats accelerate.

By Sofiah Nichole Salivio • 5 min read • Last month
Visa says AI agents may soon negotiate business deals
Digital Transformation

Visa says AI agents may soon negotiate business deals

Many firms are preparing to let software bargain and buy for them, even as consumers remain wary of giving AI free rein over spending.

By Karen Joy Bacudo • 4 min read • Last month
Anthropic finds emotion patterns shape Claude's behaviour
Large Language Models

Anthropic finds emotion patterns shape Claude's behaviour

The findings raise fresh AI safety concerns, as emotion-like patterns inside Claude Sonnet 4.5 were shown to steer blackmail and cheating behaviour.

By Mark Tarre • 4 min read • Last month
Paysecure and Yaspa partner to link open banking platforms
Data Analytics

Paysecure and Yaspa partner to link open banking platforms

Merchants will gain a single connection to open banking payments and fraud checks as the two fintechs combine routing data and bank identity tools.

By Shannon Williams • 3 min read • Last month
M&S says Auror platform cuts store violence and theft
Surveillance

M&S says Auror platform cuts store violence and theft

Retail staff are feeling safer after shared police reporting cut violence and helped spot repeat offenders behind a rise in shop theft.

By Shannon Williams • 3 min read • Last month
Linux Foundation launches x402 payment protocol body
Hyperscale

Linux Foundation launches x402 payment protocol body

Backers say the move will give AI agents and apps a neutral, open payments standard for web transactions, with support from Amazon, Visa and others.

By Sean Mitchell • 4 min read • Last month
Kyndryl launches agentic AI service management toolkit
Data Protection

Kyndryl launches agentic AI service management toolkit

Many firms lack the controls to deploy autonomous AI safely, leaving governance gaps as Kyndryl sells a new oversight toolkit.

By Sean Mitchell • 4 min read • Last month
AI can inspire travel, but it still can't book it. That's about to change
Digital Transformation

AI can inspire travel, but it still can't book it. That's about to change

Younger travellers are already using AI for planning, but direct bookings still depend on live inventory and real-time data.

By Mike Putman • 11 min read • Last month