eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Latest news - Page 3

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Exclusive: How AI is revolutionising GP workflows, patient care
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ai
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ai ethics
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healthtech
GP Karl Cole highlights the revolutionary impact of AI on medical workflows and patient care, improving efficiency and reducing clinician burnout.
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Cybercriminals target shoppers with 38 million phishing scams
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malware
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advanced persistent threat protection
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email security
Cybercriminals launched over 38 million phishing attacks in 2024, with a 25% rise in threats targeting online retailers amid Black Friday sales.
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Impact.com appoints EJ Owens to lead APJ community efforts
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digital transformation
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martech
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omnichannel
Impact.com has appointed Emma-Jayne Owens as Senior Director for the APJ region, focusing on enhancing community initiatives in Southeast Asia.
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Future of B2B marketing in 2025: AI, globalisation trends
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martech
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genai
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ai
Brandon Friesen, CEO of Just Global, forecasts a dramatic shift in B2B marketing by 2025, with AI integration and unified strategies at the forefront.
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Canva reveals top design trends shaping creativity 2025
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digital transformation
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branding
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motion graphics
Canva's 2025 Design Trends Report highlights shifts in creativity, revealing emergent styles poised to redefine the aesthetics of professional environments.
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Couchbase awards 2024 winners for innovation in tech use
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uc
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awards
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contact centre
Couchbase has unveiled the winners of its 2024 Customer Impact Awards, celebrating innovative users transforming operational infrastructures across various sectors.
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Survey reveals changing workplace norms post-pandemic
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hcm
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hybrid & remote work
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linkedin
Deel's latest report reveals changing workplace etiquette trends, with 73% advocating for flexible work and 66% preferring shorter job tenures.
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FPT & Sitecore launch AI-powered eCommerce platform
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digital transformation
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martech
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commerce systems
FPT and Sitecore have unveiled ON.E, an AI-driven eCommerce platform designed to enhance efficiency and reduce time-to-market for retailers globally.
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Exploring the role & impact of bots in eCommerce
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martech
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commerce systems
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genai
In a new article, Shira Itzhaki from Forter examines the dual role of bots in eCommerce, highlighting the challenge of distinguishing harmful from helpful bots.
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Exclusive: Andrea Morgan-Vandome highlights success of Blue Yonder’s AI-driven supply chain
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martech
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cdp
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genai
Andrea Morgan-Vandome praises Blue Yonder's AI-driven supply chain innovations, emphasising customer value and sustainability in a global market.
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Babeltext transforms global messaging with 135-language tool
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edutech
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cx
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martech
Babeltext's multilingual chat platform revolutionises business communication, translating messages across 135 languages into English for seamless customer engagement.
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AI & employee focus to transform customer experience by 2025
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cx
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martech
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genai
As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.
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AI adoption in retail: Opportunities & readiness gaps
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cx
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martech
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partner programmes
A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.
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Dentsu Aotearoa triumphs at IAB NZ 2024 awards night
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digital transformation
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tvnz
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digital advertising
The IAB New Zealand 2024 Digital Advertising Awards saw Dentsu Aotearoa win Best in Show for the impactful 'Ancient Influencers' campaign, among other accolades.
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Meta dismantles over 2 million scam-linked accounts
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cybersecurity
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collaboration
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meta
Meta has dismantled over two million accounts linked to global scam centres, collaborating with law enforcement to tackle sophisticated online fraud schemes.
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Weee! partners with Topsort to boost retail media strategy
Last month
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devops
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cx
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martech
Topsort has teamed up with Weee!, the largest Asian supermarket online in the US, to enhance retail media, aiming to empower sellers and boost visibility.
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SugarCRM solutions expand reach on AWS Marketplace
Last month
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crm
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martech
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cdp
SugarCRM has launched its Sugar Sell and Sugar Market solutions on AWS Marketplace, enhancing access to its AI-driven CRM tools for customers worldwide.
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Solution Dynamics unveils GenComm AI for global outreach
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cx
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martech
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ai
Auckland-based Solution Dynamics has unveiled GenComm AI, a multilingual communication solution promising up to 80% savings over traditional methods.
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Zendesk report reveals CX benefits of adopting AI in APAC
Last month
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digital transformation
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cx
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martech
A new Zendesk report reveals that companies adopting AI are crucial for enhancing customer experience, with APAC seeing up to 63% rise in cross-selling revenue.
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Survey: marketers call for new ad verification models
Last month
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collaboration
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transparency
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digital advertising
A new Mediaocean survey reveals 66% of marketers seek positive ad verification models, citing rising costs and limited provider choices as key concerns.