eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Customer Satisfaction stories - Page 17

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Solo.io launches Gloo Network for advanced Cilium management

Wed, 20th Mar 2024
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network infrastructure
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network management
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integration
Solo.io unveils Gloo Network for Cilium, a cloud-native application networking solution easing corporate adoption and tightening the integration of Cilium technology.
Women in tech shay

IWD 2024: Collaboration is key to driving diversity in tech

Fri, 8th Mar 2024
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uc
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collaboration
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leadership
Stereotypes hamper women's progress in tech, with only 24% reaching leadership roles in 2023. Collaboration and mentorship are essential to fostering diversity, driving innovation, and breaking barriers.
Joanne wong(2)

LogRhythm appoints Joanne Wong as Interim Chief Marketing Officer

Wed, 6th Mar 2024
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siem
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partner programmes
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cloud services
Leading security solutions provider, LogRhythm, welcomes seasoned professional Joanne Wong as its Interim Chief Marketing Officer, bolstering its commitment to diversity and gender equality.
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Hands-on Review: EcoFlow DELTA 2 Max portable power station

Wed, 6th Mar 2024
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power / energy
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solar power
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tablets
EcoFlow's DELTA 2 Max portable power station exceeds expectations, offering a robust, versatile, and eco-friendly energy solution, ideal for outdoors, remote work, or power backup needs.
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Businesses struggling to integrate AI into tech stacks

Thu, 29th Feb 2024
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ai
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strategy
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integration
New research exposes the struggle of over 90% of businesses to incorporate artificial intelligence into their tech stacks due to integration challenges and strategic disconcord.
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DiDi Global adopts NICE's cloud-based WFM & EEM solutions

Wed, 28th Feb 2024
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uc
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ai
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contact centre
DiDi Global teams up with NICE for AI-driven Workforce Management and Employee Engagement solutions to optimise operations and boost employee satisfaction.
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TCS & Co-op expand partnership to further cloud-first strategy

Wed, 28th Feb 2024
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hybrid cloud
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partner programmes
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power / energy
Tata Consultancy Services and The Co-operative Group boost their long-term partnership, gearing up for cloud-first strategy to fuel Co-op's business growth and sustainability ambitions.
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Genetec announces Security Center SaaS to revolutionise physical security industry

Fri, 23rd Feb 2024
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edutech
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firewalls
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network security
Genetec has unveiled Security Center SaaS, an enterprise-grade solution expected to redefine cloud-based physical security with its comprehensive capabilities and cybersecurity measures.
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Infinigate named Riverbed Global Distributor of the Year 2024

Thu, 22nd Feb 2024
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supply chain
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cybersecurity
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emea
Infinigate has been named the Riverbed Global Distributor of the Year 2024, recognising its successful partnership and performance.
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SOTI launches XSight Live View for real-time enterprise mobility oversight

Wed, 21st Feb 2024
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risk & compliance
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cybersecurity
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healthtech
SOTI, a global Enterprise Mobility Management leader, unveils XSight Live View, a pioneering solution for real-time mobile device and performance oversight, set to revolutionise sectors including retail and healthcare.
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Five metrics every successful professional services firm uses to remain profitable

Wed, 21st Feb 2024
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devops
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cx
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martech
Professional services firms boost profitability through understanding core metrics as insight into these factors enables targeted improvement.
Teresa chiykowski  senior content marketing manager  kinaxis

5 supply chain strategies to prepare for inflation & potential recession

Mon, 19th Feb 2024
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supply chain
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clean technologies
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sustainability
As inflation spikes and a potential recession looms, businesses must adapt their supply chains with resilience and agility, preparing to not only survive, but thrive amid a changing economic landscape.
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Zendesk acquires AI-assurance platform Klaus to boost customer experience

Thu, 15th Feb 2024
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cx
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martech
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acquire
Zendesk has enriched their workforce engagement platform with the acquisition of AI-powered Klaus, to deliver superior, intelligent customer experiences.
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AI-driven Proptech revolutionise commercial property industry

Wed, 7th Feb 2024
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data analytics
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cx
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martech
Proptech is revolutionising the commercial property industry, offering solutions to challenges like complex legacy systems and manual processes.
Customer journey

Embracing new tools in CX to revolutionise the digital customer journey

Tue, 6th Feb 2024
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uc
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data analytics
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cx
Businesses are advised to combine journey mapping, EQ and AI to enhance their digital customer experience strategies.
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AS Colour to upgrade Melbourne centre with advanced automation system

Wed, 31st Jan 2024
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supply chain
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inventory management systems
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oem
AS Colour plans to boost its Melbourne operation with a state-of-the-art automation system, replicating the success of its automated New Zealand centre.
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Gigamon records 100% growth in cloud revenue in 2023

Tue, 30th Jan 2024
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hyperscale
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public cloud
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breach prevention
Gigamon enjoyed over 100% YoY growth in 2023 cloud revenue due to international demand for its deep observability service, reflecting a trend towards hybrid cloud security management.
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HERE Technologies expands what3words partnership to boost delivery efficiency

Mon, 29th Jan 2024
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supply chain
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mobility
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oem
HERE Technologies enhances its partnership with what3words, streamlining business access to precise global location tech. This move responds to growing consumer demand for accurate delivery services.
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IFS announces winners of 2023 Partner of the Year Awards

Mon, 22nd Jan 2024
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partner programmes
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hoist
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ifs
IFS announces winners of its annual Partner of the Year Awards, honouring dedication and innovation among businesses globally, at a ceremony in London.
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Claroty appoints industry veteran as first Chief Customer Officer

Thu, 18th Jan 2024
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cx
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martech
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r&d
Cyber-physical systems protection firm, Claroty, appoints industry veteran Shira Bar Yosef as its first ever Chief Customer Officer, aiming to enrich customer experience.