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RingCentral partners with Verint to enhance RingCX platform
Productivity

RingCentral partners with Verint to enhance RingCX platform

RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.

By Kaleah Salmon • 3 min read • Mon, 11th Nov 2024
Elastic & LG CNS partner to enhance AI search with KeyLook
Digital Transformation

Elastic & LG CNS partner to enhance AI search with KeyLook

Elastic has teamed up with LG CNS to boost search capabilities, achieving a 95% relevance rate and halving data retrieval times with Elasticsearch.

By Melania Watson • 3 min read • Wed, 6th Nov 2024
SER named leader in IDC assessment for content services
Digital Transformation

SER named leader in IDC assessment for content services

SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.

By Sean Mitchell • 3 min read • Wed, 23rd Oct 2024
Smartsheet links data with Amazon Q Business through AI
DevOps

Smartsheet links data with Amazon Q Business through AI

Smartsheet has partnered with Amazon Web Services to launch a connector that integrates Smartsheet data with the AI-powered Amazon Q Business assistant.

By Sean Mitchell • 3 min read • Wed, 9th Oct 2024
Kore.ai launches GALE to simplify enterprise AI application development
Generative AI

Kore.ai launches GALE to simplify enterprise AI application development

Kore.ai unveils GALE, a groundbreaking Generative AI and LLM platform designed to revolutionise enterprise productivity and innovation through rapid AI application development.

By Imee Dequito • 3 min read • Wed, 18th Sep 2024
iManage launches new AI-powered services to boost productivity
Customer Experience

iManage launches new AI-powered services to boost productivity

iManage unveils AI-powered tools including iManage AI Enrichment and iManage Mailbox Assistant, aiming to elevate productivity and streamline knowledge management.

By Catherine Knowles • 3 min read • Thu, 15th Aug 2024
iManage reports strong growth, new deals & AI integration
Unified Communications

iManage reports strong growth, new deals & AI integration

iManage reports a stellar year with 142 new customers including Linklaters, opening two data centres, and introducing AI-powered features and Microsoft integration.

By Catherine Knowles • 4 min read • Wed, 14th Aug 2024
Litera partners with Microsoft to enhance legal tech with Copilot
Generative AI

Litera partners with Microsoft to enhance legal tech with Copilot

Litera partners with Microsoft to revolutionise legal tech with AI-powered Copilot, enhancing efficiency and intelligence in legal practices using Microsoft 365.

By Catherine Knowles • 3 min read • Tue, 4th Jun 2024
TeKnowledge launch signals new era for global digital services
Digital Transformation

TeKnowledge launch signals new era for global digital services

TeKnowledge, a global tech company formed by Cytek Security, Tek Experts, and Elev8, launched on 9th April 2024, evolving digital transformation services.

By Catherine Knowles • 3 min read • Tue, 9th Apr 2024
The benefits and risks of Artificial Intelligence
Data Analytics

The benefits and risks of Artificial Intelligence

AI is a powerful business tool, yet it carries potential risks. According to Immuta's 2024 Data Security Report, robust data governance is crucial to maintain security.

By Anthony Farr • 4 min read • Mon, 11th Mar 2024
Basware unveils global expansion plans after bookings surge by 52%
Customer Experience

Basware unveils global expansion plans after bookings surge by 52%

Following a 52% surge in bookings, global AP automation leader Basware reveals expansive growth strategy, with a firm focus on AI innovation, customer growth, and fraud prevention.

By Kaleah Salmon • 4 min read • Thu, 22nd Feb 2024
AI reshaping knowledge management for optimal asset use
Data Analytics

AI reshaping knowledge management for optimal asset use

Putting data in the right context makes it more useful, and AI and technologies like cognitive search can streamline this process.

By Antti Nivala • 3 min read • Thu, 14th Dec 2023

Stories from Other Regions

Knowledge Management stories

AvePoint establishes AI Lab in Singapore for global R&D
Software-as-a-Service

AvePoint establishes AI Lab in Singapore for global R&D

AvePoint has unveiled an AI Lab in Singapore, partnering with the EDB to spearhead AI research and develop solutions for global industry challenges.

By Sean Mitchell • 3 min read • Wed, 6th Nov 2024
How embracing AI could help your IT department support remote workers more effectively?
Artificial Intelligence

How embracing AI could help your IT department support remote workers more effectively?

Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.

By Paul Rilstone • 4 min read • Tue, 24th Sep 2024
EDC partners with Newgen Software for content management
Enterprise Content Management

EDC partners with Newgen Software for content management

EDC has teamed up with Newgen Software to centralise content management for over 1,000 employees, enhancing document handling and operational efficiency.

By Kaleah Salmon • 2 min read • Tue, 9th Jul 2024
Lexsoft Systems unveils AI KM solution for small law firms
Software-as-a-Service

Lexsoft Systems unveils AI KM solution for small law firms

Lexsoft Systems unveils its new T3 GenAI KM solution tailored for small law firms, leveraging generative AI tech to simplify knowledge management for teams with under 100 users.

By Kaleah Salmon • 3 min read • Tue, 18th Jun 2024
Network Rail & Oakland harness AI to innovate knowledge management
Generative AI

Network Rail & Oakland harness AI to innovate knowledge management

Network Rail partners with Oakland to revolutionise knowledge management using AI, aiming for significant improvements in delays, capacity, and carbon emissions.

By Catherine Knowles • 3 min read • Thu, 16th May 2024
JDD Furniture & Aston University unite to enhance efficiency
Artificial Intelligence

JDD Furniture & Aston University unite to enhance efficiency

Birmingham's JDD Furniture partners with Aston University in a Knowledge Transfer Partnership to bolster production efficiency amidst rising post-pandemic demand for custom office furniture.

By Catherine Knowles • 3 min read • Tue, 12th Mar 2024