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Knowledge Management stories

Gartner warns agentic AI threatens $234bn SaaS spend
Software-as-a-Service

Gartner warns agentic AI threatens $234bn SaaS spend

Enterprise buyers could shift billions from seat licences as agentic AI is set to undercut up to 20% of SaaS spending by 2030.

By Sean Mitchell • 4 min read • This month
Cisco outlines people-first AI strategy for workforce shift
Digital Transformation

Cisco outlines people-first AI strategy for workforce shift

Cisco says AI adoption needs cultural change, skills investment and human oversight as companies reshape work, learning and internal tools.

By Mark Tarre • 7 min read • This month
Dropbox launches three Claude integrations for work
Software-as-a-Service

Dropbox launches three Claude integrations for work

The integrations let teams pull Dropbox files into Anthropic's AI tools and save outputs back, reducing app-switching and lost context.

By Sean Mitchell • 4 min read • This month
Google Cloud unveils AI updates on standards & security
Data Protection

Google Cloud unveils AI updates on standards & security

Enterprises may gain safer, more portable AI deployments as Google Cloud adds an open knowledge standard, Apple privacy work and Claude availability.

By Mark Tarre • 5 min read • This month
Tech Mahindra brings Perplexity AI into sales teams
Software-as-a-Service

Tech Mahindra brings Perplexity AI into sales teams

Customer-facing teams will get real-time, source-backed research tools as Tech Mahindra seeks faster, more tailored sales discussions.

By Sofiah Nichole Salivio • 4 min read • Last month
Pay.com.au adopts Zendesk AI ahead of US expansion
Software-as-a-Service

Pay.com.au adopts Zendesk AI ahead of US expansion

Centralising support has cut costs and handling times as the fintech gears up for its first US office in a $35 trillion market.

By Karen Joy Bacudo • 3 min read • Last month
AWS chief says enterprise AI is now delivering ROI
Semiconductors

AWS chief says enterprise AI is now delivering ROI

AWS CEO Matt Garman says enterprise AI is moving into production as more organisations report measurable returns on investment.

By Sean Mitchell • 3 min read • Last month
The new workforce: AI agents to work in concert with humans
Digital Transformation

The new workforce: AI agents to work in concert with humans

AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.

By David Shilovsky • 5 min read • Last month
ScienceLogic upgrades Skylar AI & wins IDC Leader nod
Customer Experience

ScienceLogic upgrades Skylar AI & wins IDC Leader nod

IT teams may gain broader visibility and faster remediation after ScienceLogic expanded Skylar AI and was named an IDC MarketScape Leader for AIOps.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Deloitte launches AI agent network across Omnia audit
Data Analytics

Deloitte launches AI agent network across Omnia audit

The move aims to speed up repetitive audit tasks for nearly 85,000 professionals while keeping final judgements with human reviewers.

By Karen Joy Bacudo • 4 min read • Last month
Qodo launches governance tools for AI code reviews
DevOps

Qodo launches governance tools for AI code reviews

AI-generated code is outpacing enterprise review processes, prompting Qodo to add tools that flag cross-repo risks and enforce standards.

By Sean Mitchell • 4 min read • Last month
LumApps launches AI Employee Hub for everyday work
Software-as-a-Service

LumApps launches AI Employee Hub for everyday work

The platform aims to close the gap between heavy AI spending and everyday use, especially for frontline staff across fragmented workplace systems.

By Sofiah Nichole Salivio • 4 min read • Last month
Adidas rolls out AI legal chatbot for staff guidance
Digital Transformation

Adidas rolls out AI legal chatbot for staff guidance

Legal staff at the sportswear group hope the tool will cut policy overload and surface staff concerns that were previously never raised.

By Sean Mitchell • 5 min read • Last month

Stories from Other Regions

Knowledge Management stories

Google Cloud expands Spanner for AI & multi-model data
Hybrid Cloud

Google Cloud expands Spanner for AI & multi-model data

Businesses can now run transactional, graph and vector workloads together as Google broadens Spanner for AI applications across clouds and on-premises.

By Mark Tarre • 5 min read • This month
The agentic enterprise is here: Takeaways from Snowflake Summit 2026
Data Analytics

The agentic enterprise is here: Takeaways from Snowflake Summit 2026

AI pilots stall less on model quality than on messy data, disconnected tools and weak governance, Snowflake Summit heard.

By Shannon Katschilo • 3 min read • Last month
OceanBase launches AI database portfolio with LakeBase
Data governance

OceanBase launches AI database portfolio with LakeBase

The new system aims to cut complexity for enterprises as AI agents need live access to structured, unstructured and vector data.

By Sean Mitchell • 3 min read • Last month
Cvent uses Kira to review 360 contracts in minutes
Software-as-a-Service

Cvent uses Kira to review 360 contracts in minutes

The software helped Cvent's legal team process hundreds of agreements in a compressed M&A timetable, speeding decisions on risks and obligations.

By Sean Mitchell • 4 min read • Last month
Mindstone launches fair-source Rebel AI system for firms
Software-as-a-Service

Mindstone launches fair-source Rebel AI system for firms

The free release could help firms avoid costly single-vendor AI contracts as Rebel links employees to shared company memory and portable workflows.

By Sean Mitchell • 4 min read • Last month