Retail stories - Page 2
Generational divides shape how shoppers use green data
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
Hexaware unveils Agentverse AI platform for enterprises
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uc
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manufacturing
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digital transformation
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
3DiVi maps global face recognition lifecycle to 2026
Last month
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data protection
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smart cities
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surveillance
3DiVi charts a six-stage global face recognition lifecycle to 2026, showing regions split by regulation pace, infrastructure and politics.
Island brings secure AI-ready enterprise browser to ANZ
Last month
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data protection
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digital transformation
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cloud security
Island launches a secure AI-ready enterprise browser in Australia and New Zealand as CIOs boost AI spend but fret over data governance.
8x8 launches Engage globally to extend customer CX
Last month
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uc
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data analytics
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digital transformation
8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.
IDC cuts 2026 PC forecast as memory shortages bite
Last month
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partner programmes
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supply chain
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risk & compliance
IDC warns memory shortages and supply constraints will drive a steeper 2026 fall in PC and tablet shipments, even as market value rises.
New Relic to open first Japan data centre in Tokyo
Last month
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saas
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manufacturing
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digital transformation
New Relic will open its first Japan data centre in Tokyo in July 2026, targeting local data residency, latency and governance demands.
Blue Yonder rolls out agentic AI across supply chains
Last month
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uc
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manufacturing
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data analytics
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
ControlPlane unveils enterprise support for OpenBao
Last month
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encryption
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pam
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cloud security
ControlPlane launches enterprise support for OpenBao as IBM's USD $6.4 billion HashiCorp deal drives demand for open source Vault alternatives.
RingCentral unveils AIR Pro no-code AI contact agents
Last month
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uc
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Melissa podcast probes data quality, risk & identity
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data analytics
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digital transformation
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cx
Data specialist Melissa debuts a podcast probing how flawed customer and identity data fuels risk, fraud and compliance headaches.
Nvidia survey shows AI driving revenue, cuts & spend
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manufacturing
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digital transformation
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hyperscale
Nvidia survey finds AI now widely embedded in operations, driving revenue gains, cost cuts and fresh spend as firms move beyond pilots.
Quiq hires Jen Grant as CMO to drive scaled AI agents
Last month
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uc
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digital transformation
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cx
Quiq names Jen Grant chief marketing officer to steer strategy as enterprises move AI agents from pilots to large-scale customer use.
Altimetrik names Dhirendra Nath as Chief HR Officer
Last month
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manufacturing
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digital transformation
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hcm
Altimetrik appoints Dhirendra Nath as Chief HR Officer to steer people strategy and culture integration after its merger with SLK.
Warehouse automation shifts from cost saver to necessity
Last month
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robots
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digital transformation
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cx
Warehouse automation shifts from a discretionary cost play to a strategic necessity as labour shortages and weak productivity squeeze ANZ firms.
Distributors stockpile as Phocas flags planning gaps
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data analytics
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digital transformation
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cx
Distributors stockpile more inventory as a Phocas report warns planning gaps and data limits are raising costs and operational complexity.
Vudoo & PubMatic launch shoppable programmatic ads
Last month
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cx
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martech
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data privacy
Vudoo partners with PubMatic to bring shoppable, commerce-enabled ads to its programmatic marketplace via a single deal ID integration.
1Kosmos adds identity checks to ServiceNow AI workflows
Last month
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uc
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surveillance
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biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
Google AI more negative than ChatGPT for brand reputation
Last month
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cx
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martech
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risk & compliance
AI search tools cast brands in starkly different lights, with Google skewing early negative and ChatGPT souring sentiment near purchase.
RedCloud hits 100,000 users as it rolls out agentic AI
Last month
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data analytics
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digital transformation
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fintech
RedCloud passes 100,000 users and deploys agentic AI across its trade platform after enabling over USD $6.91 billion in FMCG transactions.