Retail stories - Page 5

Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.

AI-powered eCommerce delivery will top the agenda at London's TDC 2026, featuring Mary Portas, Arka Dhar and closing keynote Richard Ayoade.

Diligent snaps up AI-native vendor risk specialist 3rdRisk to sharpen third-party oversight and speed audit readiness for clients.

Over half of firms cannot hire the data and AI talent they need, with mid-sized businesses and industrial sectors hit hardest, Emergn warns.

Fluent Commerce unveils Fluent Connect, using AI to slash retail system integration times from months to days across key platforms.

UK start-up Rove has launched an AI market intelligence platform promising faster, cheaper global expansion for consumer brands.

APAC retailers are rapidly adopting Agentic AI to tackle mounting supply-chain volatility and tighten inventory control by 2026.

Retailers urged to brace for early-year spike in chargebacks as mobile shopping and buy now, pay later fuel record US holiday spend.

AI notebook prices across Europe have slumped by a third, pushing the tech into the mainstream as retailers juggle volume against margins.

Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.

JB Hi-Fi New Zealand lifts FY2025 revenue above NZD $396 million and slashes losses, yet remains short of a long-awaited return to profit.

SOTI predicts AI, automation and on-device intelligence will overhaul how Australian retailers, logistics and healthcare manage mobility by 2026.

Snowflake will run Google's Gemini 3 AI models natively in Cortex, keeping enterprise data in-platform while deepening Google Cloud ties.

Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.

xtype sees demand surge as global firms race to tighten ServiceNow governance and prepare AI-driven change across sprawling estates.

SafePay ransomware is quietly crippling small firms, with leaked data showing over 90% of victims are SMBs and many attacks never disclosed.

1Kosmos and Reality Defender have teamed up to embed real-time deepfake detection into remote identity checks amid a surge in AI fraud.

SLK named Major Contender in Everest Group 2025 AI app transformation ranking as enterprises rush to modernise legacy tech for AI at scale.

Boards enter 2026 pushing AI from experiments to governed, resilient systems as volatile economies demand proof of value and stability.

Tech Mahindra and Google Cloud will scale Gemini 2.5-based agentic AI to move enterprises from pilots to production-grade, governed workflows.