eCommerceNews New Zealand - Technology news for digital commerce decision-makers
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Kiwi company brings AI assistant to small business

Thu, 29th Nov 2018
FYI, this story is more than a year old

Small businesses now have a powerful, new intuitive tool at their fingertips to help drive success - and the bottom line.

Aider, an artificial intelligence (AI) powered digital business assistant created specifically for small business, has been in beta phase in Australasia for several months.

Aider co-founder Brendan Roberts says the app is now ready for the Australasian markets.

"We believe that AI is in the process of changing how the world of commerce operates and we want to make this technology readily available to small business," Roberts says.

Making AI simple and easy to understand was critical in creating the app.

Intuitive user interfaces and ready-made guides and questions ensure that Aider is simple to use but also saves time, offers real-time insights and performs tasks for the business owner.

Utilising conversational platform and natural language processing, a user can simply ask Aider about sales, bills, inventory, or practically anything that makes running a business easier.

With its expanding ecosystem of diverse business app partners, conveniently accessed from one place, Aider uses business-relevant data to immediately deliver info that is as broad, or as specific, as the user wants.

"Aider is unique in the way it brings all the essential information together in an easily understood format, all beginning with a simple conversation," says Aider co-founder Pete Weaver.

"Traditionally, AI has been inaccessible except to large businesses. Aider changes that - in turn giving small businesses an edge to be even more successful, however they define that.

Founded in Auckland, New Zealand, Aider has customers in Australasia with plans to expand to new countries in 2019.

At launch, Aider is currently working with cafes, restaurants, hospitality and retail businesses.

As Aider grows, it will expand to other verticals as well as international markets.

The more a business uses Aider, the more it learns about their business and the more insightful it becomes.

Aider works with an expanding base of best in class app partners, such as Facebook, Twitter, Google Analytics, Xero, Kounta, Deputy, Vend and iPayroll.

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