Knowledge Management stories - Page 10

Putting data in the right context makes it more useful, and AI and technologies like cognitive search can streamline this process.

Asia Pacific retail banks are showing increased interest in Generative AI, with 41% planning to invest, indicates an IDC report.

Survey reveals that 83% of banking sector believes Conversational AI will have a positive impact, according to Amelia.

Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.

Tech executive, Michelle Chen, joins board of directors at Starmind, bringing experience in growing companies globally, including Uber and Typeform.

Building on the existing platform, the company is introducing the fully cloud-based version of Syniti Advanced Data Migration, now called Syniti Migrate.

Zoho launches TrainerCentral, a new business division aimed at filling the gap in the e-learning market and helping trainers create online courses.

One of Auror's biggest challenges was the decision to re-platform its software solution after only a couple of years into its business.

Nitro's report reveals inefficient document workflows are causing high stress among knowledge workers, leading to potential job dissatisfaction and turnover.

A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.

NPM unveils nine initiatives to boost Māori research, targeting areas like digital platforms and climate response.

The move is the latest in the trend of companies leveraging the power of AI and machine-learning in their knowledge management.

KP is the new editor for bizEDGE, and would like to share her thoughts on the direction she wants the site to head in.

Zendesk Guide features an app to help teams share their collective knowledge with customers more effectively and a new bot for self-service support.

Frost and Sullivan report underscores knowledge management as key in achieving heightened customer satisfaction in the digital age.

In New Zealand, small businesses, making up 97.2% of all companies, seek nimble IT solutions for growth, highlighting a vast yet challenging market.

Companies are being encouraged to let their staff create a community of practice (CoP) to drive best practice and innovation in the workplace.

Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.

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