eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Knowledge Management stories - Page 9

Techday f 7e5101f19dbd6602daaf

OpenText launches Project Titanium X with CE 25.2 update

Fri, 11th Apr 2025
#
supply chain
#
cybersecurity
#
opentext
OpenText has launched Project Titanium X with Cloud Editions 25.2, a cutting-edge Information Management platform designed for advanced business operations.
Techday f d786d4adf6b18995d7f7

Google enhances AI adoption with new Agentspace features

Thu, 10th Apr 2025
#
lcnc
#
software development
#
agentic ai
Google has unveiled new features for its Agentspace product to enhance AI agent adoption in businesses, promising streamlined processes and improved security.
Techday 31590e12eb13dd17c478

Talkdesk launches AI-driven tool to enhance knowledge bases

Fri, 28th Mar 2025
#
genai
#
ai
#
features
Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.
Techday f 7dedad547bfaa5d490c5

iManage enhances AI with Ask iManage & Insight+ updates

Fri, 28th Mar 2025
#
document management
#
ecm
#
cx
iManage has unveiled enhancements to its AI strategy, including updates to Ask iManage and Insight+, aimed at boosting efficiency for users globally.
Techday f 76d8f5c1b60e2a81de8f

Supervised unveils AI platform to transform management roles

Wed, 26th Mar 2025
#
management
#
business continuity
#
leadership
Supervised has launched its AI-powered platform, enabling managers to directly oversee up to 30 reports, transforming management in enterprise structures.
Ps jamie ng hero web 1

AI in law firms - why (only) 'quick gains' aren't the 'main game'

Mon, 17th Mar 2025
#
risk & compliance
#
ai
#
ai ethics & governance
As law firms increasingly adopt AI for efficiency, experts warn that superficial gains are insufficient to reshape value delivery for clients.
Techday 87acc72c65e2f380876d

iManage reports 42% revenue growth & 305 new clients

Wed, 12th Mar 2025
#
document management
#
ecm
#
martech
iManage reports a stellar 42% growth in annual recurring revenue and adds 305 new clients, bolstered by innovations and cloud expansion in 2024.
Techday 7bedc6c2cb1b4cf517fe

Tray.ai unveils Merlin Agent Builder for AI deployment

Thu, 19th Dec 2024
#
saas
#
agentic ai
#
integration
Tray.ai has launched Merlin Agent Builder, a platform aimed at simplifying AI agent development for enterprises facing significant technology challenges.
Techday 36e10f4911e6f09e4f19

OpenText launches Cloud Editions 24.4 with AI upgrades

Wed, 20th Nov 2024
#
data analytics
#
digital transformation
#
martech
OpenText has launched Cloud Editions 24.4, introducing AI-driven tools to enhance enterprise workflows and multi-cloud connectivity at OpenText World 2024.
Tsk 8166 why pure for ai og 1

Pure Storage unveils GenAI Pod with NVIDIA certification

Tue, 19th Nov 2024
#
storage
#
data analytics
#
genai
Pure Storage has unveiled its GenAI Pod, a full-stack solution for AI projects, while also securing NVIDIA DGX SuperPOD certification for its FlashBlade//S500.
Techday 082b54ae8e1aa49dc5c2

RingCentral partners with Verint to enhance RingCX platform

Mon, 11th Nov 2024
#
productivity
#
ringcentral
#
verint
RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.
Techday 0a1ea85d9e5ddfc02395

SER named leader in IDC assessment for content services

Wed, 23rd Oct 2024
#
digital transformation
#
ecm
#
martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.
Techday 77e28538012291ada48e

Smartsheet links data with Amazon Q Business through AI

Wed, 9th Oct 2024
#
devops
#
hyperscale
#
apm
Smartsheet has partnered with Amazon Web Services to launch a connector that integrates Smartsheet data with the AI-powered Amazon Q Business assistant.
Techday 71f11cf6e1f1a8c5ac9a

Kore.ai launches GALE to simplify enterprise AI application development

Wed, 18th Sep 2024
#
genai
#
ai
#
healthtech
Kore.ai unveils GALE, a groundbreaking Generative AI and LLM platform designed to revolutionise enterprise productivity and innovation through rapid AI application development.
Techday 1a234c351b8edf111657

iManage launches new AI-powered services to boost productivity

Thu, 15th Aug 2024
#
cx
#
martech
#
it automation
iManage unveils AI-powered tools including iManage AI Enrichment and iManage Mailbox Assistant, aiming to elevate productivity and streamline knowledge management.
Techday 6c5e4132c9bf2bc8cd4f

iManage reports strong growth, new deals & AI integration

Wed, 14th Aug 2024
#
uc
#
ai
#
agentic ai
iManage reports a stellar year with 142 new customers including Linklaters, opening two data centres, and introducing AI-powered features and Microsoft integration.
Img 7gbskqufd3tyf00aj8n3oiek

Litera partners with Microsoft to enhance legal tech with Copilot

Tue, 4th Jun 2024
#
genai
#
ai
#
agentic ai
Litera partners with Microsoft to revolutionise legal tech with AI-powered Copilot, enhancing efficiency and intelligence in legal practices using Microsoft 365.
Img w1moa8elgmlnpe35nep0eja1

TeKnowledge launch signals new era for global digital services

Tue, 9th Apr 2024
#
digital transformation
#
cx
#
martech
TeKnowledge, a global tech company formed by Cytek Security, Tek Experts, and Elev8, launched on 9th April 2024, evolving digital transformation services.
Anthony farr

The benefits and risks of Artificial Intelligence

Mon, 11th Mar 2024
#
data analytics
#
genai
#
data privacy
AI is a powerful business tool, yet it carries potential risks. According to Immuta's 2024 Data Security Report, robust data governance is crucial to maintain security.
Img jodlmktoef4bnhqicxibquoc

Basware unveils global expansion plans after bookings surge by 52%

Thu, 22nd Feb 2024
#
cx
#
martech
#
risk & compliance
Following a 52% surge in bookings, global AP automation leader Basware reveals expansive growth strategy, with a firm focus on AI innovation, customer growth, and fraud prevention.