About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 7
Salesforce launches Agentforce 2dx to optimise AI workflows
Last month
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digital transformation
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cx
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martech
Salesforce has rolled out Agentforce 2dx, a cutting-edge digital labour platform that integrates AI agents into business workflows for enhanced efficiency.
UK manufacturing sector's cyber resilience misalignments
Last month
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cybersecurity
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cyber attacks
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censuswide
New research by e2e-assure reveals a worrying gap between perceived and actual cyber resilience in the UK manufacturing sector, with 76% of risk owners misjudging their security.
Cloud Security Alliance surveys data risk management in cloud
Last month
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data protection
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hybrid cloud
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cloud security
A new Cloud Security Alliance report reveals significant gaps in organisations' confidence and tools for managing cybersecurity risks in cloud environments.
Small businesses targeted by cybercriminals on dark web
Last month
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malware
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data protection
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ransomware
A new report by Guardz reveals that small businesses are increasingly falling victim to cybercriminals, with dark web Attack as a Service schemes on the rise.
BT Health report highlights NHS cyber security concerns
Last month
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uc
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data protection
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telco
Recent surveys by BT Health reveal serious concerns over cyber security in the NHS, with staff lacking confidence in defences and fearing potential cyber-attacks.
NTT DATA report reveals rise in AI adoption in banking
Last month
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data protection
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genai
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ai
NTT DATA's latest report reveals that 58% of banks globally are fully adopting generative AI, marking a crucial shift towards its integration in banking operations.
Impact of AI in business hinges on process intelligence
Last month
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data analytics
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cx
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martech
Artificial intelligence is poised to transform business operations, yet 91% of leaders feel unprepared to harness its power effectively, according to research.
ICO probes social media platforms on teen data privacy
Last month
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data protection
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data privacy
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digital age
The ICO has launched investigations into TikTok, Reddit, and Imgur over data privacy issues concerning teenage users, sparking fears of increased scrutiny.
Tech leaders calling for gender equality & inclusion
Last month
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network infrastructure
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ai
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cybersecurity
As International Women's Day approaches, tech leaders are advocating for gender equality, pushing for inclusive environments within the industry.
Ransomware attacks reach record levels in January 2025
Fri, 28th Feb 2025
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ransomware
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advanced persistent threat protection
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cybersecurity
January witnessed an unprecedented rise in ransomware attacks, surging to 590 incidents, as NCC Group warns of escalating cyber threats amid global instability.
Kaspersky uncovers malware attack in Asia-Pacific region
Fri, 28th Feb 2025
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malware
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endpoint protection
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phishing
Kaspersky ICS CERT has revealed a malware campaign targeting government and industrial sectors across the Asia-Pacific, exploiting legitimate online services.
AI reshapes professional roles, balancing risks & rewards
Fri, 28th Feb 2025
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private cloud
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data analytics
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financial systems
AI is dramatically reshaping professional services, with experts warning that while it boosts efficiency, it also risks eroding essential skills and job prospects.
Veeam partners with Microsoft to enhance AI data resilience
Fri, 28th Feb 2025
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virtualisation
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data protection
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cloud security
Veeam has announced an expanded partnership with Microsoft, integrating AI to boost data resilience for clients, including 77% of Fortune 500 companies.
Red Hat OpenShift 4.18 release enhances virtualisation
Fri, 28th Feb 2025
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hybrid cloud
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hyperscale
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open source
Red Hat has launched OpenShift 4.18, enhancing hybrid cloud management with improved virtual machine functionality and generative AI support, focusing on security and efficiency.
Teleport launches new machine & workload identity solution
Fri, 28th Feb 2025
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pam
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iam
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open source
Teleport has unveiled its Machine & Workload Identity Solution, aiming to streamline identity management for both human and machine entities in complex infrastructures.
Forcepoint unveils DDR system for enhanced data security
Fri, 28th Feb 2025
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data protection
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digital transformation
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advanced persistent threat protection
Forcepoint has launched a new Data Detection and Response system, enhancing data security with AI-driven insights and automated risk management.
NTT DATA teams with Palo Alto for 5G security service
Fri, 28th Feb 2025
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firewalls
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digital transformation
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network security
NTT DATA has partnered with Palo Alto Networks to launch a managed security service enhancing the safety of private 5G networks in industrial sectors.
Digital investment in Australian construction up by one-third
Fri, 28th Feb 2025
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digital twins
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ai
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ai agents
A new report by Autodesk and Deloitte shows Australian construction firms are boosting tech investments by 33% since 2023, reflecting optimism for 2025.
Enterprises set to waste USD $44.5bn on cloud by 2025
Fri, 28th Feb 2025
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finops
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automation
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harness
A recent report reveals organisations are set to waste USD $44.5 billion on cloud infrastructure by 2025 due to poor coordination between FinOps and development teams.
Amazon unveils next-gen Alexa+, powered by generative AI
Fri, 28th Feb 2025
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biometrics
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smart home
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genai
In addition to responding intuitively to voice commands, Alexa+ can actively manage and orchestrate other connected services and devices.