Genesys stories - Page 5
CX solutions key to digital transformation
Fri, 26th Jun 2015
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martech
New research by reveals link between investment in customer experience and increase in profitability, revenue growth and customer retention.
Genesys boosts channel expertise with new ANZ channel director
Thu, 28th May 2015
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Webster will spearhead a regional partner support network across ANZ, building on the momentum established by Genesys' existing channel program.
Genesys named a Magic Quadrant leader for seventh consecutive year
Fri, 22nd May 2015
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open source
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Genesys named market leader by Gartner in Magic Quadrant report for seventh consecutive year. #contactcentre #customerexperience.
Genesys increases focus on ANZ mid-market with cloud offerings
Tue, 10th Mar 2015
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crm
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martech
Genesys has launched a new set of cloud offerings in order to expand into the Australian mid-market and strengthen its presence in New Zealand.
Industry veteran heads up Interactive Intelligence's ANZ IT deployment push
Tue, 8th Jul 2014
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it industry
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Paul Crump brings over 25 years' IT expertise to Interactive Intelligence as Territory Manager, ANZ, focusing on business process automation from Melbourne.
Millennial means business
Sun, 1st Mar 2009
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Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.
Gvalidated
Sat, 1st Mar 2008
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genesys
Genesys launches Gvalidated initiative to bolster partner program, aiming for better integration and recognition of partner-developed applications.